Manage attachments for shift log

The Attachments tab contains of list of attached files and websites. The Attachments feature is generally used for adding images, drawings, and other file types.

Individual log entries for attachments

Each time an attachment is added to or deleted from a work item, an individual log entry is created.

• This only applies if work item is in a read-only status.

• Each log entry will have the name (filename/url) of the attachment.

• When a work item is in an ending status (Closed, Cancelled), then no log entry will be added—because an attachment can never be added or deleted in an ending status.

Guidelines for adding files and URLs as attachments

• You can add files or URLs as attachments.

• You can add any supported file type, but only PDFs can be printed from the Print option.

• You can add multiple attachments of different types, and then upload all at one time.

• All file types can be downloaded.

• MSI and EXE file types are not supported.

Guidelines for deleting attachments

• When a work item is in an editable status, the Delete icon will be available for all attachments.

• When work item is in a read-only status, the Delete icon will be available only for attachments that were added in the current status. Attachments that were added in previous statuses cannot be deleted.

Add an attachment

1. Select the Add icon to add a new attachment.

2. On the Add attachment dialog box, select either File storage or Internet address.

3. If you are adding a file, select Choose file.

   

4. If you are adding a URL, enter the URL, and click Add web link.

   

5. When you have finished adding files or URLs, click Upload all.

   

Icons

These icons appear on the Attachments tab.