Use the Windows tools

Windows has two tools that may be useful in troubleshooting performance problems.

You can find quick verification that the Communication Driver process is running by looking at the Windows Task Manager. It also provides information on the user, CPU, and memory usage of the processes.

If you need more information, or need to gather data while not logged in, you can use the Performance and Alerts application. The Performance application is one of the administrative tools found in the Windows Control Panel. For more information, see the Microsoft Management Console (MMC) help files on the Performance application.