Status codes

Error

Description

Possible Causes

Procedure To Solve

19

Invalid Address, please check the format of the address.

An invalid datatype or OID is used

Please refer to the correct address format supported on the Main Driver Sheet or the Standard driver sheet.

20

Invalid Station, please check the station format.

The station format is incorrect or the field is blank.

Please refer to the correct station format supported by the server in the sections above.

21

Failed to initialize the SNMP Library.

SNMP library failed to initialize.

Internal error, restart server. If issue persists please contact support

22

Connection Failure

Failed to make a connection with the agent

Check if the IP address of the station is valid. Check if the station port and SNMP version number are valid.

23

Invalid Write

Attempted to write to an OID (perform a SET operation) which does not support it.

Check if a SET operation can be performed on the OID. Check if the datatype of the OID is included in the address. Check that the datatype of the OID in the address is correct. Note: SET operation is not supported on traps so write to the OID is not supported when header TRAP is used in the address.

25

Invalid Port Number

The port number is not valid or is not available on the device.

Check the port number used. The default port for SNMP is 161 for SET and GET operations and is 162 for TRAPS.

26

Invalid Trap Session

The Trap session is not working as expected.

Check the Trap port number. Check to see if Traps are enabled on the device and if the IP address of the station is correct.Restart the server if changes are made to the Trap Port. Contact support if problem persists

27

SNMP version 3 is not supported

The station has the SNMP version number parameter configured as 3.

The server currently only supports SNMP versions 1 and 2. Check the device and see if communication can be successfully done with SNMP version 2.

28

Invalid SNMP version

The station has SNMP version number parameter configured as a value other than 1 or 2.

The server currently only supports SNMP versions 1 and 2. Check the device and see if communication can be successfully done with SNMP version 1 or 2.

29

Invalid port number

The port for the station or the trap is not available on the device.

Check the Trap port number. Check the port number used for SET and GET operations on the station. The default values for trap port and station port are 162 and 161 respectively. Restart the server if changes are made.

30

Request failed

The server is not able to successfully request data for the OIDs.

Check the station format and validity. Check that the device for which server requests data supports SNMP and that the SNMP agent is running on it. Check the OID format and validity for the request. Restart the server if changes are made. Contact Support if problem persists.

31

Response is too big

The server is not able to successfully receive data for the OIDs because the agent is not able to send the data successfully.

Check the block size of the OIDs in the request. Force a smaller block size by adding the OIDs to a Standard server sheet instead of the Main Server Sheet (maximum allowed = 50, so make the block size smaller than 50). Restart the server if changes are made.

32

No such name

The server is not able to successfully receive data for the OID requested.

Check if the OID exists in the device.

33

Bad value

The server is not able to successfully receive or write data for the OID requested.

Check if the OID has a datatype supported by the server. This usually occurs if a SET operation is performed with an incompatible type of data for the OID.

34

Read Only

The server tried to perform a SET operation on an OID that does not support it.

Check if the OID supports a SET operation. If it does, check that the datatype specified for the OID on the address is correct.

35

Response error

The server is not able to receive a response for the request.

Check the station format and validity. Check that the device for which server requests data supports SNMP. Check the OID format and validity for the request. Check that a SET operation is not being performed on an OID that doesn't support it. Restart the server if changes are made. Contact Support if problem persists.

36

Response timeout

The server is not able to receive a response for the request due to timeout with the agent.

Check the timeout settings on the server.Check the station format and validity. Check that the device for which server requests data supports SNMP. Check the OID format and validity for the request. Check that a SET operation is not being performed on an OID that doesn't support it. Restart the server if changes are made. Contact Support if problem persists.