SuiteLink troubleshooting

Know which communication is enabled in the machine

Open the Command Prompt as an Administrator and type the below command and press Enter.

slsping <machine name> <Communication Driver name>

SL V2 SUCCESS indicates unsecure communication is enabled.

SL V3 SUCCESS indicates secure communication is enabled.

If you want the communication secure, then you need to change the SMS configuration in the Configurator. Once you change the configuration in the configurator, you need to deactivate and reactivate the communication driver and then run the command in the Command Prompt to check if the communication has changed to secure.

Know which certificate is configured

SuiteLink uses the same SMS certificate which is configured through the Configurator. You can find the certificate by searching certlm.msc to open the certlm window.