Unable to save work
- Last UpdatedSep 01, 2026
- 1 minute read
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It is possible another Save work is pending, wait a few minutes and try again.
Check internet connection
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Verify that you have network access and can connect to the internet.
Check status of AVEVA Unified Engineering - Spectrum service and CONNECT platform.
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Navigate to the web page:
https://status.connect.aveva.com/
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Check the status of CONNECT and AVEVA Unified Engineering - Spectrum.

Any known problems will be recorded on this site.
Check Edge Connector
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Reach out to your administrator/ IT team.
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Request they check your Edge Connector is switched on and the Connector Services are running.
For more information, see Troubleshooting for IT engineers.
Review log information
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Find the log file of failed requests to the AVEVA Unified Engineering - Spectrum service at:
%AVEVA_DESIGN_WORK%\spectrum.log
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Check this file for errors.
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If you raise a support request with AVEVA please supply a copy of this file.