Licensing known issues

Issue Number

Description

IMS 3978298

If a System Platform 2023 R2 SP1 node (with or without Patch 01) also includes AVEVA Work Tasks 2023 R2, and Patch 02 is applied, a licensing acquisition error occurs when launching the IDE and the IDE does not start.

Workaround: If this error occurs, do the following:

1. On the affected node, copy the following two files from
   C:\Program Files (x86)\ArchestrA\Framework\Bin\AuthenticationProvider

   • Microsoft.Extensions.Logging.Abstractions.dll

   • PCS.Client.DataStore.dll

2. Paste the files to
   C:\Program Files (x86)\ArchestrA\Framework\Bin

3. Restart the node.

IMS 4014449

You may not be able to configure AVEVA Connect on a node that contains AVEVA Enterprise Licensing if you launch a repair operation on the License Server after installing System Platform 2023 R2 SP1 P02.

Workaround: Use the following procedure if you cannot configure AVEVA Connect after running a repair operation on License Server.

4. Close the Configurator if it is open.

5. In File Explorer, navigate to
   C:\Program Files (x86)\Common Files\ArchestrA\Licensing Framework\License Server

6. Delete the following four binaries from the folder:

   • Microsoft.Extensions.Configuration.Abstractions.dll

   • Microsoft.Extensions.Configuration.dll

   • Microsoft.Extensions.Primitives.dll

   • Microsoft.Win32.Registry.dll

7. Open the Configurator and check that the AVEVA Connect configuration is retained. If not, configure it now and save the configuration.