Supported System Platform versions for product upgrade

You can upgrade directly to System Platform 2023 R2 SP1 from System Platform 2017 or later, provided the prior version was installed on a 64-bit operating system.

Upgrades to System Platform 2023 R2 SP1 are NOT supported from the following System Platform versions:

• System Platform Enterprise 2023

• System Platform 2020 R2 CR1 and CR2

Limitations

All existing, installed products on a node must be upgraded to the same version. Upgrading is defined as installing a newer version of the software when a previous version of the software exists. An upgrade is possible when the system requirements (operating system, SQL Server, .NET Framework) are met. The upgrade process will properly remove or uninstall the previous software version and install the new version. For versions older than the current and previous licensed versions, only the latest service pack or patch versions are tested. For distributed systems, some products must be upgraded in a particular order. For more information, see upgrade information for each product in the System Platform Installation Guide.

IMPORTANT! Back up any relevant application configuration files and databases before you start an upgrade or migration.

IMPORTANT! System Platform does not support mixed Windows workgroup/domain environments. Although workgroups are supported, domain-based networking is recommended. However, you cannot use workgroup nodes within a domain environment.

Operating system compatibility

The earliest versions of Windows that support System Platform 2023 R2 SP1 are:

• Long Term Servicing Channel

  • Windows 10 Enterprise, IoT Enterprise 2015 LTSB (1507)

  • Windows Server 2016 LTSC Standard and Datacenter

• General Availability Channel:

  • Windows 10 22H2 Pro, Enterprise, and IoT Enterprise

See the GCS Technology Matrix for complete information about operating systems that you can use with System Platform 2023 R2 SP1 products.