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AVEVA™ System Platform

Communication failure in the supervisory (primary) network

Communication failure in the supervisory (primary) network

  • Last UpdatedAug 14, 2025
  • 2 minute read

To understand the effects of a communication failure at the Supervisory Network level, refer to the matrix on the following page. It presents the original status of the redundant pair before the failure as well as the cause of the problem and the final condition.

The matrix shows the values of two attributes in the AppEngine used to monitor the status of the redundant pair. They are RedundancyPartnerStatus and RedundancyStatus. The attributes (and other key attributes) are included.

Considerations

The failover scenarios described in this section refer to topologies where there is at least one more platform besides the two hosting the redundant pair, i.e. client/server configuration.

If the topology consists of just two platforms hosting the redundant pair (peer-to-peer configuration) a failover does not occur in the event of a communication failure in the supervisory network. Instead, the Redundancy.PartnerStatus attribute is set to missed heartbeats while both partners synchronize data through the RMC.

In this case, the user can execute the failover either manually or via scripting, if required.

Alarms in redundant configuration

Initial Condition

Transition

Final Condition

Primary

Backup

Primary

Backup

Primary

Backup

Scenario 1a

Primary Network

Connected

Connected

Disconnected

Connected

Disconnected

Connected

Red.Partner Status

Standby Ready

Missed Heartbeats

Red. Status

Active

Active

Scenario 1b

Primary Network

Disconnected

Connected

Connected

Connected

Disconnected

Connected

Red.Partner Status

Missed Heartbeats

Stanby Ready

Red. Status

Active

Active

Scenario 2

Primary Network

Connected

Connected

Connected

Disconnected

Connected

Disconnected

Red.Partner Status

Standby Ready

Missed Heartbeats

Red. Status

Active

Active

Scenario 2b

Primary Network

Connected

Disconnected

Connected

Connected

Connected

Connected

Red. Partner Status

Missed Heartbeats

Standby Ready

Red. Status

Active

Active

Scenario 3

Primary Network

Connected

Connected

Disconnected

Disconnected

Disconnected

Disconnected

Red.Partner Status

Standby Ready

Missed Heartbeats

Red. Status

Active

Active

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