Communication Driver Pack issues

Issue Number

Description

IMS 1578426

When attempting to establish a secure, encrypted SuiteLink connection, an error may be generated and the connection is terminated (by either the Client or Server). This condition will occur if the standard user has not been added as a member of the 'ArchestrAWebHosting' user group.

Workaround: For a secure, encrypted communications over SuiteLink, add the standard user to the ArchestrAWebHosting user group on the server side. For details, see the AVEVA Communication Drivers Pack guide, "Secure SuiteLink connection," available after installation in the AVEVA Help application.

IMS 1435622

TFS-1355437

If the Gateway Communication Driver (v4.0-v6.0) is installed on a machine and you try to upgrade to System Platform 2020 R2 SP1, the Gateway Communication Driver gets uninstalled.

Workaround: Use Modify install option in System Platform 2020 R2 SP1 and select Standards > Gateway to install on the machine.

Note: If you install the Gateway Communication Driver using System Platform 2020, System Platform 2020 R2, or Wonderware System Platform 2017 U3 SP1 (along with InTouch and Application Server), then there is no issue in upgrading the Gateway Communication Driver using System Platform 2020 R2 SP1.