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AVEVA™ System Platform

Run both InTouch HMI and AVEVA OMI in a session on an RDS server

Run both InTouch HMI and AVEVA OMI in a session on an RDS server

  • Last UpdatedDec 09, 2024
  • 1 minute read

In System Platform 2023 R2 SP1, running both InTouch HMI and AVEVA OMI in a session on a remote desktop server (RDS) will attempt to acquire two (2) Supervisory Client Server (unlimited) licenses instead of one (1).

If you have purchased a Supervisory Client Server license (unlimited RDP sessions on a single server) and then run both InTouch HMI and AVEVA OMI simultaneously, there can be issues acquiring the server license due to differences in how the license is handled between the two. The order of startup will impact the results.

This behavior is seen in only a limited number of instances, only when you have purchased a subscription license. If you do see this behavior, change the order of InTouch HMI and AVEVA OMI startup.

If this behavior continues, contact AVEVA Software Global Customer Support (GCS), describe the behavior, and request a temporary license, typically valid for 60-days.

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