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AVEVA™ System Platform

InTouch Access Anywhere issues

  • Last UpdatedDec 10, 2024
  • 1 minute read

The following known issues are in addition to those documented in the InTouch Access Anywhere Readme.

Issue Number

Description

IMS 2973015

User access to the local drive from InTouch Access Anywhere 2023b is prevented due to security issues. You will not be able to save a downloaded file because File Explorer does not to let you specify a location to save the file. The file is instead downloaded to the user's temporary file location.

TFS 1280717

InTouch Access Anywhere cannot be removed through the Modify workflow. An error message is displayed that states, "To install this product, please run Setup.exe. The setup will now exit."

Workaround: Select the Remove workflow, instead of Modify, from the Maintenance dialog. This successfully deletes InTouch Access Anywhere and its components.

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