AVEVA Unified Engineering / AVEVA Administration Does Not Start

Check for Spaces in evars

• In the evars.init file, check there are no extra spaces in the evars values, including at the end of a line. For example:

• “set pmllib=%aveva_design_exe%pmllib\” is correct.

• “set pmllib=%aveva_design_exe%pmllib\ ” is incorrect.

Licensing Setup

• Verify the environment variable AVEVA_LICENSE_SERVER_LIST is set to

  https://license.connect.aveva.com

• If it is and the problem persists, check with your commercial office that your company has the appropriate credits agreement.

Check Permissions on Cloud Store Project Files

• Ensure the end user can access this location through Windows File Explorer from the computer they are running AVEVA Unified Engineering on:

  \\<edge connector machine name>\cloudstore\<project name>

• If there are any problems opening this, it suggests there are permissions missing.

• Check the permissions setting or reach out to your IT team to resolve this.

Review Log Information

• Find the the log file of failed requests to the AVEVA Unified Engineering - Spectrum service at:

  %AVEVA_DESIGN_WORK%\spectrum.log

  The value is defined in evars.init by default.

• Check this file for errors.

• If you raise a support request with AVEVA please supply a copy of this file.