Unable to Save Work

Wait and Try Again

It is possible another Save work is pending, wait a few minutes and try again.

Check Internet Connection

• Verify that you have network access and can connect to the internet.

Check Status of AVEVA Unified Engineering - Spectrum Service and CONNECT Platform.

• Navigate to the web page:

  https://status.connect.aveva.com/

• Check the status of CONNECT and AVEVA Unified Engineering - Spectrum.

  

  Any known problems will be recorded on this site.

Check Edge Connector

• Reach out to your administrator/ IT team.

• Request they check your Edge Connector is switched on and the Connector Services are running.

  For more information, see Troubleshooting for IT Engineers.

Review Log Information

• Find the log file of failed requests to the AVEVA Unified Engineering - Spectrum service at:

  %AVEVA_DESIGN_WORK%\spectrum.log

• Check this file for errors.

• If you raise a support request with AVEVA please supply a copy of this file.