AVEVA Unified Engineering / AVEVA Administration does not start

Check for spaces in your evars file

• In the evars.init file, check there are no extra spaces in the evars values, including at the end of a line. For example:

  • “set pmllib=%aveva_design_exe%pmllib\” is correct.

  • “set pmllib=%aveva_design_exe%pmllib\ ” is incorrect.

Licensing setup

• Verify the environment variable AVEVA_LICENSE_SERVER_LIST is set to

  https://license.connect.aveva.com

• If it is and the problem persists, check with your commercial office that your company has the appropriate credits agreement.

Check permissions on Cloudstore project files

• Work with your Administrator to find the file path for the project files, it should be in the format:

  \\<edge connector machine name>\cloudstore\<project name>

• Navigate to this folder in Windows File Explorer.

• If there are any problems opening this it suggests there are permissions missing.

• Reach out to your administrator or IT team to resolve this.

Review log information

• Find the log file of failed requests to the AVEVA Unified Engineering - Spectrum service at:

  %AVEVA_DESIGN_WORK%\spectrum.log

• Check this file for errors.

• If you raise a support request with AVEVA please supply a copy of this file.