Problems publishing to ArcGIS

Often, failures encountered while running ArcGIS Feature Service and GeoEvent Processor Configuration Wizard are caused by failing to ensure that all of the prerequisites are followed when the wizard opens. Please ensure that you have checked each of the prerequisite steps; failing to verify even a single prerequisite can prevent the wizard from succeeding.

Certain more specific failure reasons or unexpected behaviors are detailed below.

• Wizard, Step 2: I cannot connect to my Portal for ArcGIS

  Attempt to navigate to your Portal for ArcGIS administration site using your web browser. If the portal address does not begin with https://, try navigating to the same site using the https:// prefix. You must be able to access ArcGIS Feature Service and GeoEvent Processor Configuration Wizard using https:// prefix to successfully communicate with Portal for ArcGIS. If you cannot navigate to the portal, you must configure your Portal for ArcGIS to be available using HTTPS.

• Wizard, Step 2: Error 'Publish exception 'Exception: Connection to <url> refused'

  Verify that ArcGIS Server is up and running by navigating to the <url> in the error message and see whether it is in service.

• Wizard, Step 3: I cannot connect to the GeoEvent Server

  Attempt to navigate to the GeoEvent Server administration page using your web browser. If the address cannot be resolved, then you must troubleshoot GeoEvent Server availability. If the address can be resolved, but your web browser warns you about its security certificate, the ArcGIS Feature Service and GeoEvent Processor Configuration Wizard will be unable to connect to the GeoEvent Server. Follow one of these steps.

  • Instruct your computer to trust the certificate being used by the GeoEvent Server. See Esri ArcGIS help.

  • Configure the GeoEvent Server to use an already-trusted certificate, such as one generated by your Windows domain. See Esri ArcGIS help.

• Wizard, Step 3: The Feature Service I created in the previous step is not detected by the GeoEvent Server

  Ensure that a data store has been configured in the GeoEvent Server, and that this data store corresponds to the proper ArcGIS Online account or Portal for ArcGIS.

  If you are using ArcGIS Online, ensure that your account has Administrator privileges within your organization.

  After new feature services are added, the GeoEvent Server service sometimes requires restarting to properly read from the data store. On the machine hosting the GeoEvent Server, restart the GeoEvent Server system service. Then, from step 3 in the wizard, ensure that the wizard is running and is polling the GeoEvent Server for your Feature Service. When your Feature Service is detected, you will be instructed to continue. If you created your Feature Service manually, please verify that its name does not contain any spaces.

• Publish exception message

  Portal for ArcGIS must be federated with the ArcGIS server to publish hosted feature services. The levels of integration between Portal for ArcGIS and ArcGIS Server requirements can be found here: Security certificate considerations.