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PI Integrator for Esri ArcGIS

Problems validating a connection to Esri ArcGIS

  • Last UpdatedMay 15, 2023
  • 2 minute read
  • My map layer does not stream anything in test; the connection simply closes

    • If you published the layer to use HTTPS secure transport, confirm that you have properly configured security and have correctly configured certificates. See Configure certificates.

    • Review the logs in Administration > Event log.

  • How do I know if the GeoEvent Server is connected to my map layer?

    In PI Integrator for Esri ArcGIS, navigate to your map layer and choose the GeoEvent connections tab. Here, you can see all recent connections to the map layer.

  • How do I see high-level statistics about connections to my map layers?

    In PI Integrator for Esri ArcGIS, navigate in the main toolbar to Administration > Connections. Layers with recent connections are shown.

  • On the map, certain data fields never update with valid values

    All data fields correspond to element attributes in AF. For the asset in question, find its corresponding AF element, and locate the element attribute(s) that are not updating properly. Look at the configuration for the Element Attribute to see which Data Reference is selected and refer to the following:

    • PI Point

      If PI Point data is not updating, it is usually due to problems with security or server registration.

      Determine which Data Archive server contains the PI Point in question, and ensure that the Data Archive server is added to the Integrator computer's PI Known Servers Table. Otherwise, the server will be inaccessible to PI Integrator for Esri ArcGIS.

      Ensure that the service account used by PI Integrator for Esri ArcGIS service has security permissions on the Data Archive server for all desired PI Points. Security configuration in the Data Archive is selectable on a per-point basis; however, a read-only security identity is available which will suffice if more granular security is not warranted.

    • Anything other than PI Point

      If the attribute references PI Point data and supports an AF Data Pipe (for example: if it is a formula that uses PI Point data as an input, or a formula that depends on another formula that does use PI Point data as an input), then follow the steps about security in the previous bullet. A list of supported PI Point attribute configurations can be found in the PI System Explorer User Guide.

      If the attribute does not reference PI Point data or support an AF Data Pipe, then it is likely that the attribute will not be able to trigger data updates to Esri ArcGIS. Data updates to Esri ArcGIS are triggered individually for each AF element when any of its trigger-capable attributes receives new data. This usually means that Data updates to Esri ArcGIS are triggered when any of its attributes reference a PI Point and that PI Point has new data events. However, when data updates are triggered, then all requested attribute values are included in the update, even if they did not play a part in triggering the update.

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