About configuring a firewall port exception

By default, a client (browser) connects to an InTouch Access Anywhere Server using port 8080 for both encrypted and unencrypted WebSocket communication. This port number can be changed using the InTouch Access Anywhere Server Configuration utility.

To enable direct connection from the client to the InTouch Access Anywhere Server (without using the Secure Gateway), the server must be directly accessible from the client using port 8080.

You can open a port through the firewall either through the command line, or through the Windows firewall configuration. The command line option is presented for advanced users as a quicker way to configure the firewall versus using the GUI.