Browser limitations

Browser Extension Conflicts

Browser extensions and tool bars may inject JavaScript code into web pages, which can adversely impact the behavior of certain web pages. If InTouch Access Anywhere is not working properly, disable or uninstall any active browser extensions or tool bars. Restart the web browser after uninstalling or disabling an extension, and clear the local browser cache, to ensure that it is no longer active.

HTTPS and SSL Encryption

When the InTouch Access Anywhere page is delivered to the web browser using HTTPS, the SSL encryption setting will be checked by default. Modern browsers usually require WebSocket connections to be encrypted when launched from pages that are delivered using HTTPS.

Zooming in Browsers

Using the CTRL+ and CTRL- hotkeys to zoom only works with Internet Explorer 10.