View an InTouch Access Anywhere session

After a successfully logging on, a Remote Desktop Connection (RDC) session is launched and connects you to the selected ViewApp. The ViewApp appears within your browser’s window.

While connected, InTouch Access Anywhere intercepts mouse and keyboard events and transmits them to the RDS host. As a result, various keyboard keys and mouse buttons that are usually handled by the browser may behave differently. For example, clicking the F5 button normally causes the browser to reload the current page, but when using InTouch Access Anywhere F5 does not reload the page. Instead, the current page will be transmitted to and handled by the remote InTouch WindowViewer application.

Note: In most browsers, clicking the Back, Forward, or Reload browser buttons will cause InTouch Access Anywhere Server to display a message asking if you wish to leave the current page. If you decide to proceed, the remote session will be disconnected. (Some browsers may not ask for confirmation).

When accessed by InTouch Access Anywhere, a ViewApp cannot be minimized. If the remote InTouch application is shut down, your InTouch Access Anywhere session is automatically terminated in a configurable period set as a parameter of the InTouch Access Anywhere server.

Closing the web browser on your device leaves the RDC session running on the server with the ViewApp still running.