Running InTouch Access Anywhere on Windows RT

Touch gestures

Internet Explorer 10 in a touch environment

You cannot use a touch gesture to open a right-click shortcut menu on the AlarmViewer and AlarmDBView controls.

Alternative Solution

Access menu options through scripts.

Mouse pointer

Internet Explorer 10 in a touch environment

The mouse pointer may disappear after using the Surface keyboard to enter data.

Alternative Solution

Use touch gestures in place of mouse inputs.

Pop-up dialog display

Internet Explorer 10 in a touch environment

A pop-up dialog can appear blurred after dragging it to a new screen location.

Alternative Solution

Refresh the session.

External data subscriptions

Internet Explorer 10

External data subscriptions intermittently do not refresh on starting WindowViewer without user interaction or input. A single touch on the screen will start the data subscription refreshes, except on read-only kiosks and other read-only devices.

Alternative Solution

Use a timer or clock control to enable user interaction that does not interfere with the InTouch application itself.

Delta deployment

Internet Explorer 10

Window Viewer can stop responding after a delta deploy, especially with applications comprised of a large number of windows.

Alternative Solution

Close and restart the browser session.

Shortcut keys

Internet Explorer 10

Shortcut keys Shift+ and alphabetic characters configured for scripts do not execute the script functions.

Alternative Solution

Use different combinations of keyboard shortcuts, such as Shift+Ctrl+(alphabetic character).

Unlocking a tablet device

Internet Explorer 10

The browser session may occasionally stop responding when unlocking the tablet on which InTouch Access Anywhere is running.

Alternative Solution

Close and reopen the browser.

Text input

Internet Explorer

Double-byte language characters cannot be entered into an InTouch data entry field using the Surface software keypad.

Alternative Solution

Configure WindowViewer on the InTouch Access Anywhere server to use the Windows Keyboard option. Also, double-byte language characters can be entered correctly from the Surface hardware keypad.