Acknowledge alarms using a Smart Card

You can use a Smart Card to provide the authentication to acknowledge alarms if your computer supports Smart Card authentication. In that case, the AlarmApp displays the Ack Alarms dialog box with the Smart Card authentication dialog. You must have the Smart Card inserted in the Smart Card reader attached to your computer.

To provide a signature to acknowledge alarms using Smart Cards

1. Select one or more alarms in an alarm state.

2. Right-click the AlarmApp grid and click Ack Selected.

3. If the selected alarms are configured to require a signature and if Smart Card Authentication is selected in InTouch, the Ack Alarms dialog box appears where the Smart Card button under Mode is disabled.

   

4. In the Comment box, enter or modify the comment.

5. From the Certificate list, select the Smart Card currently inserted into the reader in your system.

   Note: If a card is newly-inserted or removed from the reader, you can update the list of cards by selecting the appropriate Smart Card from the Certificate list.

6. In the PIN box, enter the personal identification number and click OK.

   1. If you enter an invalid PIN, the system displays an error message. When you click OK, the ACK Alarms dialog box appears again with the user credential and the comment you had provided. You must enter the correct PIN.

   2. If you need to provide your log on credentials instead of the Smart Card details to verify your signature, click the User Name Authentication button under Mode. A different version of the Ack Alarms dialog box appears where the Smart Card button under Mode is enabled.