Connect to an InTouch Access Anywhere server through a secure gateway
- Last UpdatedDec 09, 2024
- 3 minute read
The following logon procedures assume the InTouch Access Anywhere Server is installed on Node 1 and InTouch Access Anywhere Secure Gateway is installed on Node 2.
Important: One or more ViewApps must be deployed to the computer running the InTouch Access Anywhere server to be able to
You access the InTouch Access Anywhere Server by first going through the InTouch Access Anywhere Secure Gateway node. When you navigate to https://<node2 name>/ , the Connection Details page appears:
To access InTouch Access Anywhere Server on Node1, enter the computer name or IP address of Node1 in the Enter server name or IP address field and click Next.
The logon page to the InTouch Access Anywhere Server on Node1 appears with fields to enter a user name and password.
After providing your logon credentials and clicking Connect, there are two possible log on scenarios:
Scenario 1: InTouch Access Anywhere Secure Gateway node (Node2) does not show a list of InTouch applications
You can perform the following steps when you have a single InTouch Access Anywhere Server and will always run the same ViewApp.
To connect to the ViewApp you want to view:
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Click the Settings icon.
The Advanced Settings dialog appears.
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Click the Connection option.
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In the Program path and filename field, enter view.exe followed by the path to the InTouch application you wish to start on the server, enclosed within quotation marks (as shown below). If the path is not supplied, then WindowViewer will start with the last application it was running (as specified by the per-user win.ini file).
The InTouch installation path is populated by default in the Start in the following folder field.
Scenario 2: Secure Gateway node shows a list of InTouch applications
In this scenario, you will be directed to a page that looks similar to the start page for accessing an InTouch Access Anywhere Server. In this case, select the application you want to open in WindowViewer, then click Connect.