Running InTouch Access Anywhere on Android

Drag and drop

All

You may experience difficulty dragging and dropping a ViewApp pop-up window to another location.

Alternative Solution

Use a device stylus to perform drag and drop operations.

Scroll bars

Opera and Chrome

Scroll bars cannot be scrolled by tapping or pressing and dragging the scroll button.

Alternative Solution

Tap on the gray area of the scroll bar to move a window.

Tooltip animations

Opera, Firefox, and Chrome

Tooltip animations configured on Industrial Graphics may not appear with a mouse over action.

Alternative Solution

Substitute another gesture to implement a mouse-over action for your device and operating system.

Opening an InTouch application

Firefox

Selecting a ViewApp from the Access Anywhere Application Name list box can immediately open the ViewApp without clicking OK.

Alternative Solution

There is no alternative solution.

Keystrokes over Bluetooth

Firefox

When using a Bluetooth keyboard, a single keystroke may produce two characters.

Alternative Solution

Use the mobile device's built-in keyboard.

Text display

Chrome

When an Android mobile device runs low on memory, text in a window can appear blurred.

Alternative Solution

Close all running applications and restart your mobile device before using InTouch Access Anywhere.

Text input

Opera, Firefox, and Chrome

Typing double-byte language characters using the native Android software keypad appear as question marks (?) in a data entry field.

Alternative Solution

Configure the InTouch Access Anywhere server to use the Windows Keyboard option. Double-byte language characters can be entered correctly from the Android keypad or by using a paired Bluetooth hardware keyboard.