About HTTPS mode for InTouch Access Anywhere in the browser

For environments where WebSockets support is not available, InTouch Access Anywhere can work in HTTPS mode to transmit data by HTTPS only. HTTPS mode is used only if WebSockets support is not available. WebSockets will be used when available as it will provide better performance. HTTPS mode is required when using Microsoft Internet Explorer 9 with InTouch Access Anywhere Secure Gateway, or with SSL VPNs that only proxy HTTPS traffic.

To enable HTTPS mode, the InTouch Access Anywhere Secure Gateway is required. The InTouch Access Anywhere Server web pages must be delivered using the web server built into the InTouch Access Anywhere Secure Gateway (files are located under the Webserver/InTouch Access Anywhere folder).

Complete the following procedudre to enable InTouch Access Anywhere for HTTPS support.

1. Install the InTouch Access Anywhere Server on the desired RDP Host.

2. Install the Secure Gateway on a separate computer located in a DMZ. The Secure Gateway must be installed on a server that is accessible by the target end-user group(s).

3. To connect to the InTouch Access Anywhere Server using HTTPS, enter the InTouch Access Anywhere URL of the Secure Gateway (the Secure Gateway includes the InTouch Access Anywhere web component): https://<securegatewayaddress>/InTouch Access Anywhere/start.html

4. Enter the parameters of the target InTouch Access Anywhere Server in the start.html page.

5. After connecting by HTTPS mode, a '-' character appears as a prefix of the address in the browser tab.

   Note: HTTPS mode requires a browser that supports the HTML 5 Canvas. Older browsers, such as Microsoft Internet Explorer 8 (or earlier), do not support the HTML 5 Canvas.