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Install a new hardkey license

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  • Last UpdatedOct 29, 2026
  • 1 minute read

Install a new hardkey license for the full software or the project runtime software.

Before you begin this task, make sure the appropriate software has been installed on your computer or device. For more information, see Installation Guide.

To install a new hardkey license:

  1. On the computer or device where you have installed the software, connect the hardkey to the appropriate port (for example, USB, SD or microSD).

  2. Run the software.

If the software recognizes the hardkey, it will run normally without any alert messages.

If the software does not recognize the hardkey, try the following:

  • For the full software, use the Protection Manager utility program (also known as Register) to make sure the software is set to check for a hardkey.

  • For the project runtime software running on Windows Embedded, if the software does not recognize the hardkey, it will automatically check for a softkey. If it does not find a softkey either, use the Remote Agent utility program on the Windows Embedded device to diagnose the problem.

    Not all Windows Embedded devices can recognize the USB hardkey technology that we use; according to our internal testing, a device must fully support USB flash drives in order to be able to recognize our USB hardkey. For more information, see the manufacturer's documentation for your device.

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