InTouch HMI 2023 R2 SP1
- Last UpdatedOct 21, 2024
- 11 minute read
New Features and Enhancements
InTouch HMI 2023 R2 SP1 (Version 23.1.100) includes a number of new features, hot fixes, and provides support for the latest versions of Microsoft products. Refer to the GCS Technology Matrix for the list of supported Microsoft products.
Multi Pens Trend enhancements
XML Import/Export support
Now you can import and export the Multi Pens Trend to an XML file in the Industrial Graphic Editor. You can export the Multi Pens Trend to an XML file similar to other graphic elements. For more information on how to export and import a graphic element, see "Exporting and Importing Industrial Graphics Programmatically" in the AVEVA Industrial Graphic Editor Help.
Enabled Format String
The Format String option is now enabled in Multi Pens Trend Edit Animations. You can configure runtime options for all pens. The default value for Format String supports 0, #, comma, and decimal point. At runtime, values, minimum range, maximum range, and values in readout will use the selected format to display the values. Five formatting styles are supported. You can go to IDE > Galaxy > Configure > Styles and the configure format style.
Expand and collapse Top Header
The expand and collapse Top Header option allows you to collapse the Top Header and increase the chart area so that you can easily analyze the trends. Additionally, you can expand the Top Header to view the pen configuration when required.
Cursor readout shows the actual value
For the trend pen with line mode, even if the slope of the line goes beyond the trend plot area, the cursor readout now shows the actual value.
Render data of any quality
Render data of any quality option has been introduced in the Multi Pens Trend Animations screen to render and plot the trend for any data quality as per the current value. For the data quality other than good, the trend will be plotted in dotted lines.
Configured References enhancement
The ShowConfiguredReferences property is available in Industrial Graphic Editor under the Runtime Behavior section of the Properties pane. If you set the ShowConfiguredReferences property to True, then in runtime, on right-clicking any element, the Configured References dialog box opens and displays the attributes configured on that element.
Graphic Cache enhancement
At runtime, when you reopen the window, the default text configured in the respective animation is displayed instead of the previously cached values which caused confusion. For more information on caching the graphics, see "Configuring Memory Usage for WindowViewer Windows" in the AVEVA InTouch HMI help.
Supported animations for this graphic cache enhancement are:
-
Value Display
-
User Display
-
Color Change Fill
-
Color Change Line
-
Color Change Text
-
Tooltip
-
Named Style
Alarm Hotbackup pairs enhancement
The Hotbackup Utility now allows multiple hot backup pairs with the exact same node names. This is only allowed for provider types Galaxy and Galaxy_<name>.
Introducing Secret Key in Credential Manager
The Named Credentials dialog in InTouch Application Manager has been updated to support a new credential type. The new credential type is called Secret. The secret credential type allows a user to specify a secret string with a maximum length of 1024 characters. There is no username associated with the secret, just a string. It can contain any special characters and is meant for use with the Map application API key property.
Support for Secret Key and Credential Name in Map source provider
The API key property in the map source configuration now supports selecting a secret from Named Credentials. When typing the API key, the edit box will list named credentials of type Secret. You can select one of these named credentials as the API key. You will still have the option to manually specify the API key in the edit box. Displaying the named credentials in the API key edit box is only supported when using a standalone InTouch Application.
The map application in InTouch WindowMaker and WindowViewer has been updated to support the CredentialName property in the map application configuration. The CredentialName property is for specifying a credential which represents a Windows user login. This is used when a map server requires Windows authentication.
InTouch Alarm Utilities support for alarms with 128 characters
Alarm Utilities now support 128 characters.
Set colors for ACK and UNACK alarms
You can now set the text and background colors for records of acknowledged alarms and unacknowledged alarms. For each of the priority ranges, you can set a text color and a background color.
Removal of Wonderware NetDDE Helper Windows Service
The Windows Service Wonderware NetDDE Helper has been removed from the InTouch HMI product installation. The service startup type was Manual in previous releases. Hence the service was not running, unless explicitly started. There is no expected impact to your InTouch applications as part of removing this service.
Resolved Issues
InTouch HMI 2023 R2 SP1 includes corrections for the issues listed in the following table. These issues are listed by their Defect ID (IMS number), any assigned Service Request (SR) or Case Number with a brief description of the defect.
|
Defect ID |
SR/Case Number |
Description |
|
2596123 |
960325021 |
In a managed InTouch application, validation of graphics while WindowMaker was open, caused warnings to be logged in the OCMC Logger. |
|
2858380 |
960346779 |
In System Platform 2023 P03, animation were disabled when angle was applied on the embed graphic. |
|
2906885 |
960356459 |
In System Platform 2023, in Industrial Graphic Editor, WindowViewer stopped responding when Pushbutton Momentary Contact animation was used. |
|
2964907 |
960366089 |
Alarm Hot Backup Timeout took five minutes when tested for redundancy. |
|
3008802 |
960368142 |
In InTouch HMI 2023 P03, on French Operating System, was not able to create Alarm hot backup pair. |
|
3022091 |
960375743 |
Coordinates status was not functional when multiple objects were selected. |
|
3059785 |
960389280 |
In InTouch HMI 2023 P03, on German Operatig System, was not able to create Alarm hot backup pair. |
|
3103706 |
960392721 |
WindowMaker closed automatically when the XML import Method was used. |
|
3195864 |
960341228 |
On the German version of InTouch HMI HMI 2023 P03, Web Client showed different alarm bits for the same user in different instances. |
|
3200524 |
960395975 |
In Multi Pens Trend, bottom control panel disappeared when Hide Top Header option was selected. |
|
3237984 |
960395974 |
Wizard options reappeared in the InTouch window even after deleting from the from a symbol or duplicated Symbol in WindowMaker. |
|
3275787 3349356 |
960407245 |
IDE was not responding while working in multi development environment. An error was logged in the OCMC Logger - " The server has rejected the client credentials". |
|
3278914 |
960407559 |
Sometimes after the deployment of the CHMI, the file transfer was not successful. Some files were missing on the client station. |
|
3282005 |
960403286 |
When InTouch HMI WindowMaker windows were converted to Industrial Graphics, the window names were automatically changed as the special characters were removed. This resulted in broken links. |
|
3297977 3016818 |
- |
Post-upgrade to System Platform 2023, when configured with default SQL authentication mode, the graphics with Trend Client Control that was using scripts to add the Historian server, could not connect to Historian. |
|
3298076 |
960412505 |
In System Platform 2023 R2 running on Windows 2022 operating system, Alarm DB Logger Manager could not connect to WWALMDB on a remote SQL Server. |
|
3303333 |
960413211 |
In System Platform 2020 to System Platform 2023 R2, SQL grid had an memory leak or performance issue when grid was used for many hours or days. |
|
3306467 |
960410860 |
In InTouch 2023 R2, if in the Gateway Communication Driver, the OPC UA server name field was updated with an IP address, then when some OPC UA tags were dragged and dropped from the External providers option in WindowMaker, an incorrect node name was added to the Access name. Because of this in Runtime values were not displayed. |
|
3310010 |
960408921 |
Post exporting/importing UDTs, some properties information were lost or changed. |
|
3310419 3392565 |
960406359 |
In InTouch HMI 2023 P03, WindowMaker stopped responding when edit scripts or edit Tag dictionary was performed. |
|
3316025 |
960402976 |
In InTouch Web Client with AVEVA Identity Manager enabled, users could not log out of Windows properly. |
|
3320320 |
960417246 |
In IDE 2023 R2, the Inactivity in secs option of the InTouch HMI View template setting could not be saved after checking-in the template. |
|
3320901 |
960414233 |
In System Platform 2023R2, Industrial Graphic Editor stopped responding sporadically while editing scripts. |
|
3321088 |
960414469 |
On the Chinese version of InTouch HMI 2023 R2, a popup window randomly stopped responding for five seconds. |
|
3321983 |
960415614 |
Activation issues were noticed in UDT tags with alarms and/or historical logging enabled. |
|
3323711 |
960414967 |
In InTouch HMI 2023, GetEUDesc function in WWFIELD.DLL add-on did not work. |
|
3324441 |
960377715 |
When the historical logging check box was disabled, the edit field did not show configured path. When historical logging option was enabled and chose to use own folder, the edit field was not editable. When switched from using application folder to own folder, then the checkbox to enable/disable historical logging was greyed out and did not allow to change it. |
|
3336226 |
960420336 |
In InTouch HMI WindowMaker, after configuring the Historical logging with a specific directory and the application script with $HistoricalLogging=0, when WindowViewer was launched, the .LGH files were created. |
|
3338441 |
960415991 |
When InTouch HMI window was opened at runtime for the first time, the animation was not updated. When the same window was reopened for the second time, the window was updated with the runtime value. |
|
3339591 |
960409219 |
After configuring Alarm Client Control, when WindowViewer was started and queried the alarms, even though the alarms returned successfully, a message was displayed in the Logger - "Cannot alter the view 'v_NewAlarmEventHistoryInternal', because it does not exist or you do not have permission." |
|
3340206 |
960414705 |
In Alarm Client Control, when the option Update to current time was not selected and start time and end time setting was updated using scripts, formatting issues were observed. |
|
3341256 |
960410888 |
In System Platform 2023 R2, WindowMaker was not responding after importing windows from one application to other. |
|
3344506 |
960420131 |
Post-upgrade to System Platform 2023 R2, when WindowViewer was opened, an error message was displayed - "SysType: 14, FieldType 002A, 5 was 2". |
|
3345103 |
960416573 |
Industrial Graphic animation logical expression did not work with InTouch HMI dot field. |
|
3359182 |
960422522 |
The Delete unused tags screen buttons were not aligned based on the screen size. |
|
3364584 |
960402885 |
Windows with names including '#' could not print to HTML. |
|
3371392 |
960427055 |
When Tag count or Cross reference was updated, an assertion error was displayed. |
|
3371452 |
960415528 |
Post-migration from InTouch HMI 2017 to InTouch HMI 2023 R2, in managed InTouch HMI View Apps on Terminal Servers, WindowViewer stopped responding when launched from Application Manager. |
|
3384125 |
960422493 |
In System Platform 2023 P04, in Web Client, location pin was not showing when Google map was used to load Map. |
|
3386967 |
960427053 |
When attempted to establish a connection with Historian using Trend Client scripting, a warning message was logged in the OCMC Logger - "HistorySourceProperty.Password' not found". |
|
3387068 |
960426846 |
On the Japanese version of InTouch HMI 2020R2SP1P01, an application named hd.exe was not responding and no date was displayed in Historical trend. |
|
3400132 |
960428770 |
In the Japanese version InTouch HMI 2020R2 SP1 P01, Meter Wizard issues were encountered. |
|
3403996 |
960431102 |
In Trend Client Control, the printing process stopped responding when attempting to print a second time using the print command |
|
3409452 |
960435607 |
On English, Chinese, and Japanese versions of InTouch HMI 2020 R2 SP1 P01, the scale of Slider wizard displayed incorrect value. |
|
3416045 |
960431019 |
In InTouch HMI 2023 P04, there were issues with Status element script. |
|
3421982 |
960435831 |
In InTouch HMI Web Client, the static text elements were not shown. |
|
3421990 |
960435834 |
In InTouch HMI 2023 P03 and InTouch HMI 2023 R2 P01, the Web Client was not responding when a pop-up window (InTouch Classic) was opened. |
|
3422408 |
960436715 |
In InTouch HMI Web Client, user input animation did not work when it was used with a message tag (string) and the string contained a date and time value in the format yyyy-MM-ddTHH:mm:ss.fff. |
|
3424547 |
960437263 |
Decimal separators were not properly handled with UDTs. An error saying "UDTLegacyExtension:ToUDTMemberInfo:Input string was not in a correct format." appeared when WindowViewer was opened. |
|
3425327 |
960419138 |
In WindowMaker of InTouch HMI 2023 R2, creating application using Import xml files did not work. |
|
3440294 |
960441333 |
In Managed InTouch, when operated in a multimonitor environment, Secured Write and Verified Write popup dialogs were displayed on wrong monitor. |
|
3445403 |
960443078 |
In InTouch HMI 2023 P04, all condition scripts were not displayed. ScriptsInfo.json was incorrect and was not recreated if deleted. |
|
3456005 |
960444411 |
In System Platform Enterprise 2023 P02, on Web Client the Date Time picker was not displaying correctly. |
|
3462392 |
960444907 |
When Alarm Client Control was used in a symbol and was in Current Alarm mode, user could not sort by the AlarmClient column in OMI. |
|
3465418 |
960444749 |
DataGrid Widget was loading slow in thick client. |
|
3486991 |
960448273 |
Post-migration from InTouch HMI 2020 to InTouch HMI 2023 R2, in Standalone InTouch, settings for re-sizeable keyboard did not reflect or saved correctly. |
|
3492508 |
960453951 |
A misleading warning message was logged into the OCMC, recommending to re-export alarm message files from Application Server for all of the configured languages and re-import into InTouch HMI. |
|
3501498 |
960458752 |
In System Platform 2023 R2 P01 Japanese version of Alarm Client Control, the Requery button was not displayed Japanese. |
InTouch HMI 2023 R2 SP1 also includes issues resolved in InTouch HMI 2023 P01, InTouch HMI 2023 P02, InTouch HMI 2023 P03, and InTouch HMI 2023 P04. To see the list of resolved issues see the respective readme files available on the AVEVA Global Customer Support (GCS) website.
Known Issues
This section describes known issues that remain in the release of InTouch HMI 2023 R2 SP1.
|
Issue ID |
Description |
|
2612382 |
MxDataProvider Service is not deploying on Runtime node as PCS-Services Repository is installed on Runtime node. |
|
2897808 |
Attempting to sign an alarm acknowledgement fails in managed InTouch with an error message warning of incorrect user credentials. The SignedAlarmAck feature is not currently supported for Managed InTouch configured for AVEVA Operations Control connected experience. |
|
1928318 |
When the Supertag instances are created by importing from a .CSV file, the imported Supertags are not displayed in the Supertags pane of the WindowMaker. Workaround: The Supertag instances created by importing from a .CSV file can be viewed in the tag dictionary. |
|
1826926 |
When a window containing a symbol with an embedded MapApp widget is viewed in WindowViewer, the MapApp does not load. Workaround: To view the embedded MapApp widget upon fast switching to WindowViewer:
|
|
1765301 |
When an existing Custom Client Control or Web Widget is overwritten to the Cloud, the latest version is not available for other users. Workaround: To overwrite an existing Custom Client Control or Web Widget to the Cloud, restart the WindowMaker and delete the existing client control or Web Widget in the source repository. This allows successful upload/download of the the client control. Similarly, restart the WindowMaker to retrieve the latest Custom Client Control or Web Widget. |
|
TFS-1351507 |
Language switching is not supported for the Carousel Widget in runtime. |
|
TFS-1369183 |
A Carousel Widget containing the Web Browser Widget, QR Code Scanner Widget, Trend Client Control, Alarm Client Control or SQL Data Grid Control will not display correctly in WindowViewer, as default browser security options prevent cross-origin requests. |
|
TFS-1372178 |
Carousel widgets in a managed application migrated from InTouch 2020 to InTouch 2020 R2, do not contain the latest properties. Workaround: On migrating a Galaxy from InTouch 2020 to InTouch 2020 R2, run the IDE as an Administrator atleast once, to allow loading the latest InTouch 2020 R2 carousel widget properties. |
|
TFS-1371799 |
When an InTouch 2020 application (.aapkg) is exported and imported to InTouch 2020 R2, then the default namespace for a tag reference within a Carousel widget is not resolved in runtime. Workaround: Open the graphic containing the Carousel widget. Edit any property and save the graphic. The tag reference is resolved, and the graphic is displayed in runtime. |
|
TFS-1374896 |
After a graphic/toolset is created, the letter case of the graphic name cannot be changed in WindowMaker. For example: INTOUCH cannot be changed to InTouch. Workaround: Rename the graphic to a temporary name. Rename the graphic again with the correct letter case. For example: Rename INTOUCH to ChangeName and then rename to InTouch. |
|
TFS-1377672 |
Connecting many clients to a busy OPC UA server may cause various warnings and errors to be logged from the InTouch OPCUA Host process. Warning messages are for information purposes only and do not indicate any loss in functionality. Error message indicate that the operation was aborted. Workaround: It is recommended that client connections to the server be planned and monitored, so not to burden the server and cause connection failures. |