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AVEVA™ InTouch HMI

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Install InTouch HMI

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  • Last UpdatedSep 05, 2024
  • 5 minute read

The major decision you must make when you install InTouch HMI is whether to install the InTouch development and run-time components, or the run-time components alone. The installation program guides you in selecting the features you want, verifying or modifying your selections, installing prerequisite software, and then installing InTouch HMI and the IDE if you chose to install development components.

What you need to install InTouch HMI

You must have the following materials ready to install InTouch HMI:

  • Installation media.

  • Computer that meets the hardware and software requirements listed in this Readme.

    Important: Use the hardware and software requirements listed in the Application Server Readme if you are going to install the IDE.

Prerequisites

The installation program analyzes the software installed on your computer and lists any required software that is not installed.

Note: At the start of the installation, the prerequisites check is system-specific rather than product-specific.

The following prerequisites, if not already present on your system, will be installed by the System Platform installation program:

  • Windows Installer 4.5

  • .Microsoft .NET Framework 4.8

  • SQL 2022 Express Core

    SQL 2022 Express Core is installed automatically if either of the following conditions are met:

    • No version of SQL Server is installed on the host computer.

    • You select only InTouch Development and Runtime during the System Platform installation.

The installation program installs both system-specific and product-specific prerequisites. You do not have to exit from the installation program to install the prerequisite software. For more information about System Platform installation prerequisites, see the System Platform Installation Guide.

About the ArchestrA user account

The ArchestrA user account is a user name and password combination that enables inter-node communication between all computers in an Application environment. You must specify the same user account on every node when you install the System Platform components for the first time on computers that communicate with each other.

WARNING! The ArchestrA user account is a Windows operating system account located on the local computer or on a domain. Do not delete this account with operating system account management tools. If you do, ArchestrA-enabled software may stop functioning properly.

If the ArchestrA user account has not previously been configured, you will be prompted to configure it during the InTouch HMI installation. You must specify a user name, password, and domain.

If you choose to use an existing user account, it should meet the following requirements:

  • User account with a permanent password that does not expire.

  • User account with network privileges if InTouch HMI 2023 R2 SP1 will be installed on a multi-node system

  • User account in which the password cannot be changed.

  • User account that is a member of the local Administrators group.

After you install the InTouch HMI, you can use the Change Network Account utility to change or recreate the ArchestrA user account. This utility is accessible from the Start menu in the AVEVA Common folder after you install InTouch. You must have Administrator privileges on the computer to make changes with the Change Network Account utility. For more information, see the Change Network Account utility help.

Note: If you recreate the user account using the Change Network Account utility, the Microsoft Windows security component on the computer can take several minutes to update this information on the ArchestrA Galaxy node. Until that occurs, the ArchestrA component may not function properly. Restarting the Galaxy node updates this information immediately.

Perform the InTouch HMI installation

Before you start installing InTouch HMI, you should have a clear idea whether you want to develop, deploy, and publish your own applications, or require only the InTouch run time, to run applications already created and deployed.

The following procedure will guide you through the installation, with information specific to the InTouch HMI.

To install the InTouch HMI

  1. Locate the installer file (Setup.exe) in the installation media. Double-click the Setup.exe file or right-click Setup.exe and select Run as administrator.

  2. Follow the prompts to start the installation and install system prerequisites, as necessary.

    The installation program prompts you to select an installation type: either product-based selection or installation by computer roles. As you are only installing InTouch HMI, click the product-based selection as your installation type.

  3. Choose the components you want to install.

    1. If you choose InTouch Run Time Only, the following will be installed:

    • InTouch Run Time

    • InTouch documentation

    • Alarm DB Logger

    • OI Gateway (as a silent installation)

    • Application Server Bootstrap

    • InTouch Supplemental Components: InTouch Recipe Manager, InTouch SQL Access, and Symbol Factory

      Note: The 16 PenTrend supplementary component is not installed by default. You must select the Customize Installation option and select InTouch 16 PenTrend from the product list to install it as part of the InTouch HMI installation procedure.

    • AVEVA Enterprise Licensing Platform

    • InTouch Web Client

    • AVEVA System Monitor - Sentinel Agent

    • ASB Runtime Components

    1. If you choose InTouch Development and Run Time, the following will be installed:

    • All items listed under step a in these instructions.

    • InTouch Development

    • ASB Service Repository

    • InTouch demo applications

  4. When the installation prompts you to verify your selection, select Customize Installation if you want to add or remove components of your InTouch installation.

  5. After you verify and customize your selection, you are prompted to select the language you want to install. English is selected by default, but you can choose another supported language from the list.

  6. Follow the subsequent installation steps to:

    1. Accept the End User License Agreement.

    2. Create a new ArchestrA user account, or specify an existing account.

    3. Install any prerequisite software components not yet installed on the computer.

    4. The installation proceeds to completion. You must restart the computer after completing the installation.

Activate your InTouch license

InTouch uses the AVEVA Enterprise License Server to make licenses available. The AVEVA Enterprise License Manager manages one or more License Servers.

You use the AVEVA Enterprise License Manager interface to make licenses available to InTouch. First, import the entitlement XML file received upon purchase of the license. Then, select which licenses on the entitlement to activate on the License Server. After activation, the license becomes available to WindowMaker or WindowViewer upon start up. The license is released when InTouch is shut down.

InTouch will run in Demo Mode if it cannot consume a valid license at start up time.

To install AVEVA Enterprise licensing, see the AVEVA Enterprise Licensing Guide.

Antivirus software exclusions

Antivirus software should be implemented as part of a defense-in-depth strategy to secure your industrial control systems.

Visit https://softwaresupport.aveva.com/ to get the latest information on antivirus software recommendations.

For detailed English installation instructions, see the System Platform Installation Guide (SP_Install_Guide.pdf).

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