InTouch HMI 2023 R2 SP1 P01

Defect ID

SR/Case Number

Description

3387495

960430638

When configuring the secondary source of an access name, even though the failover option was not selected, when the configuration window was closed and reopened, the failover checkbox was automatically selected.

3398707

960433267

In Japanese version of InTouch HMI 2023 P03, after migrating the application that had windows name in Japanese characters, the window name appeared as garbage characters.

3455433

960446030

User was not logged out of WindowViewer on removing the YUBI key smart card.

3462803

960447393

An error occurred in the fill color animation when a field variable was used, and the PLC was not reachable.

3464683

960444564

In System Platform 2023 R2 P01, after performing the DBLoad with 23K tags on new InTouch application, import of Windows/Scripts operation became slow.

3465526

960448117

The system lost focus on selected objects when shifted to full screen.

3467530

960444052

A memory leak in InTouch.OPCUA.ServiceHost.exe was observed when performed write operation to tags in the InTouch application from an OPC UA Client.

3482326

960448719

Options under Historical logging were disabled even though Enable historical logging check box was selected.

3486090

960450535

On a German operating system, when using the DialogValueEntry() method, the label for the Maximum value was displayed incorrectly in German.

3486654

960451084

Post upgrade from SP 2020R2 to SP 2023R2, in OMI AlarmApp, the IsFilter property displayed an error saying "Property 'IsFilter' cannot be assigned to - it is read only". However, it was working fine on 2020 version.

3489343

960450529

The AlarmClient.Ack.Selected(null) and AlarmClient1.Ack.Selected("") functions caused system to log empty alarm comment instead of default text.

3490262

960452541

InTouchView application instances were displaying "Updates Pending Deployment" even though modifications were not made to the application.

3492500

960453001

"When the query conditions changed according to the Data Change Script based on the selected date from the Datepicker, and when the date was changed repeatedly, no further changes occurred."

3494872

960442297

Opening a window in InTouch HMI 2023R2 was slower than opening the same window in InTouch HMI 2023.

3501469

960448145

After upgrading an InTouch application from System Platform 2014 R2 SP1 to System Platform 2023 P03, when a Smart Symbol was selected, a warning message appeared "Symbol cannot be found in the Symbol library. Use the recover option to add the symbol back to the library."

3509598

960460467

When an attribute of UDT was added into Tag Viewer to monitor it, the incorrect attribute was added into Tag Viewer. However, it worked fine with the normal tags.

3512541

960449241

In System Platform 2020 R2 SP1, sometimes the EventTime was incorrectly displayed in AlarmApp. It added 2h 59min 59sec to the original timestamp and displayed malformed timestamp when the alarm timestamp was 999ms.

3515666

960444061

A modified symbol did not display details of a shelved alarm in runtime.

3517452

960457598

In German version of System Platform 2023 R2 P01, in WindowViewer of Managed InTouch, even when correct credentials were entered in the Password Change dialog, a message saying "User or Password is wrong" appeared.

3518616

960458293

Deleting Alarm groups through the shortcut key Alt+D did not work properly.

3527767

960462135

In IDE, closing of InTouchViewApp template triggered a check-in dialog without making any modifications.

3547291

960466527

In Current Alarm mode, was not able to sort by the AlarmClient column named 'Limit' in OMI.

3558640

960470250

In Alarm DB Purge-Archive screen, a warning dialog box saying "Username is blank. Continue saving changes?" appeared sporadically.

3567487

960469742

When the regional settings were set to Chinese, and the InTouch application had alarm tags with alarm comments in Chinese, the Chinese comments were displayed as question marks in AlarmDBLogger. However, it appeared fine in AlarmViewerCtrl.

3570249

960468915

After successful installation of Language Assistant, importing InTouch Alarm comments and InTouch window was not allowed.

3573702

960470775

In Managed InTouch, while processing the bulk deletion of tags using the Delete Unused Tags option, selecting a tag from the list by checking its checkbox enabled the Refresh button. If the Refresh button was clicked before the ongoing deletion operation was completed, it interrupted the process and caused delays.

3573830

960458293

Editing or deleting Access Names using Shortcut keys did not work properly.

3581540

960479794

In the Distributed Name Manager of InTouch WindowMaker, after configuring the history provider as Historian and providing the credentials, the connection failed upon reopening the editor because the previously saved password did not persist.

3582914

960475963

When IO data came from a Galaxy connection, the switching of the animation no longer worked.

3603583

960485275

The InTouchView application stopped responding while running on the terminal Server.

3611344

960482358

The vertical fill rectangle symbol in a window associated with an object derived from $AnalogDevice and the PV attribute, did not display properly when the PLC was offline.

3611602

960483073

When Update Thumbnail functionality was used for all the Industrial Graphics at once, WindowMaker stopped responding.

3611754

960486321

Symbol added to Map App widget did not get updated in preview mode in OMI application. However, it displayed correctly in runtime.

3614303

960490174

In InTouch HMI 2023 R2 P01, when the object editor was opened and when wizard override was applied, errors were logged from ArchestrA.Visualization.GraphicLibrary component.

3618236

960487119

The location of Archive folder was incorrect when Create Unique Folders option was selected and Test Now Purge operation was performed.

3618236

960487119

In InTouch HMI 2023R2 P01, the location of Archive folder was wrong when Create Unique Folders option was selected and Test Now Purge operation was performed.

3618272

960490065

In the WindowMaker of InTouch HMI 2023 P02, when a graphic was opened for editing, a popup error message was displayed "Value cannot be null. Parameter name: s".

3624197

960494639

Post upgrade from InTouch HMI 2020 to InTouch HMI 2023R2P01, HistTrend control did not show the data after running for two days.

3627687

960495844

Even though OI Gateway was connected to InTouch OPC UA server successfully, could not browse any tags including system tags from InTouch.

3636352

960496217

When the Alarm App was used inside OMI and retrieved the Historical Alarms, the columns AlarmDuration, UnAckDuration, Alarm_UnAckDurationMS and Alarm_DurationMS were empty.

3643255

960487052

In InTouch HMI 2023 P04, there was an issue in value display of indirect tags in Industrial Graphics. If a real tag value was subsequently passed to the same indirect tag where integer tag value was passed, then after decimal point, the value was not displayed.

3650088

960503598

After exporting alarm fields for Language Switching, the tag .comment dot field could not show the value on the window in Runtime.

3652952

960504094

From InTouch HMI 2023, TermMon ActiveX control that was wrapped in a .NET control, did not work in a frame window.

3660669

960498310

After DBLoad was used to import some tags and replace option was used, the tags present with I/O UDT no longer requested data to the driver.

3669889

960514354

In InTouch HMI 2023 P04, entering the directory for historical logging as "Z:" caused an error when saving the changes.

3669936

960510939

System Platform 2023 R2 P01, filtering was not working for Current Alarms when area name contained non-ASCII characters.

3671300

960514049

Unused Access Names could not be deleted when UDTs were present in the application.

3675237

960513265

After installing the HotFix 2831754 on InTouch HMI 2020 R2 SP1 P01, the debug.log file size increased drastically and caused the hard drive to eventually run out of space.

3678395

960516350

In InTouch HMI 2023 R2 P01, when an I/O reference on a User Defined Type was modified through an action script within a button, a message was logged in the OCMC saying "Script contains invalid remote tag".

3680622

960518840

In System Platform 2023R2SP1, user login and logoff events were missing. There were no records of user-type events, such as login, logout, application startup, or application exit, displayed in the AlarmApp.

3683078

960496217

Alarm duration column of alarm app in historical alarm view showed incorrect format 00:00:00.0000000.

3685007

960508787

In Managed InTouch, Web Widget did not display web content when opened via multiple RDP sessions.

3686009

960501952

When InTouch HMI was set as an OPCUA server, and tags browsed, the $System group was displayed. However, when expanded, it kept on looping and the InTouch tags were not displayed.

3693411

960514914

After applying the hotfix 3674664, when the .bmp file was opened, an error occurred saying "Paint can't read this file This file is not a valid bitmap file, or its format is not supported."

3699299

960531888

In Alarm app, the alarm control query went back to the default settings after restarting the application.

3707449

960533818

In InTouch HMI 2023 R2 SP1, when the Application Manager view was set to Details and the columns were resized, the project list was reordered in a random order.

3709414

960521666

In the German version of System Platform 2023 R2 P01, on a Windows Server 2022 OS, a warning message " ArchestrA.RuntimeData.PcsRuntimeClientDataProvider Write failed" was logged every second on the logger.

3713641

960535148

In WindowMaker, the Color Picker tool did not assign the correct fill color to the objects.

3713745

960535174

In Window Maker of InTouch HMI 2023 R2 SP1, when an object was selected, the values in the Properties panel initially remained unchanged and appeared grayed out on the first click. On clicking the object again, the values became highlighted and editable.

3714890

960531728

In Alarm Client Control of OMI application, the information in the Name column did not always match when compared to the Historical Alarms & Events view.

3751076

960533818

Even after installing the hotfix 3707449, Application Manager had issues with sorting the application.

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In System Platform 2023R2 P01, when historizing via MDAS from InTouch and value from the field was zero, a null was logged to Historian.

Issue ID

Description

2612382

MxDataProvider Service is not deploying on Runtime node as PCS-Services Repository is installed on Runtime node.

2897808

Attempting to sign an alarm acknowledgement fails in managed InTouch with an error message warning of incorrect user credentials. The SignedAlarmAck feature is not currently supported for Managed InTouch configured for AVEVA Operations Control connected experience.

1928318

When the Supertag instances are created by importing from a .CSV file, the imported Supertags are not displayed in the Supertags pane of the WindowMaker.

Workaround: The Supertag instances created by importing from a .CSV file can be viewed in the tag dictionary.

1826926

When a window containing a symbol with an embedded MapApp widget is viewed in WindowViewer, the MapApp does not load.

Workaround: To view the embedded MapApp widget upon fast switching to WindowViewer:

1. Navigate to C:\Windows\System32\.

2. Locate the file 'dbghelp.dll'. Copy the file and paste it to C:\Program Files (x86)\Common Files\ArchestrA\.

3. Setup the below registry in windows. [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ArchestrA\WebApplications\Default\SuiteLink]

   "V2Server"=dword:00000001

   "V3Server"=dword:00000001

1765301

When an existing Custom Client Control or Web Widget is overwritten to the Cloud, the latest version is not available for other users.

Workaround: To overwrite an existing Custom Client Control or Web Widget to the Cloud, restart the WindowMaker and delete the existing client control or Web Widget in the source repository. This allows successful upload/download of the the client control.

Similarly, restart the WindowMaker to retrieve the latest Custom Client Control or Web Widget.

TFS-1351507

Language switching is not supported for the Carousel Widget in runtime.

TFS-1369183

A Carousel Widget containing the Web Browser Widget, QR Code Scanner Widget, Trend Client Control, Alarm Client Control or SQL Data Grid Control will not display correctly in WindowViewer, as default browser security options prevent cross-origin requests.

TFS-1372178

Carousel widgets in a managed application migrated from InTouch 2020 to InTouch 2020 R2, do not contain the latest properties.

Workaround: On migrating a Galaxy from InTouch 2020 to InTouch 2020 R2, run the IDE as an Administrator atleast once, to allow loading the latest InTouch 2020 R2 carousel widget properties.

TFS-1371799

When an InTouch 2020 application (.aapkg) is exported and imported to InTouch 2020 R2, then the default namespace for a tag reference within a Carousel widget is not resolved in runtime.

Workaround: Open the graphic containing the Carousel widget. Edit any property and save the graphic. The tag reference is resolved, and the graphic is displayed in runtime.

TFS-1374896

After a graphic/toolset is created, the letter case of the graphic name cannot be changed in WindowMaker. For example: INTOUCH cannot be changed to InTouch.

Workaround: Rename the graphic to a temporary name. Rename the graphic again with the correct letter case. For example: Rename INTOUCH to ChangeName and then rename to InTouch.

TFS-1377672

Connecting many clients to a busy OPC UA server may cause various warnings and errors to be logged from the InTouch OPCUA Host process. Warning messages are for information purposes only and do not indicate any loss in functionality. Error message indicate that the operation was aborted.

Workaround: It is recommended that client connections to the server be planned and monitored, so not to burden the server and cause connection failures.