Upgrade to the latest version from an earlier version of InTouch HMI

Upgrading refers to installation on a computer that already has a previous version. An upgrade removes the previous version of InTouch HMI and installs the latest version.

After the hardware and software requirements are met, you can upgrade directly to InTouch HMI 2023 R2 SP1 from InTouch HMI Version 11.1 SP1 or later, provided the prior version was installed on a 64-bit operating system.

You can only upgrade System Platform products that are already installed. You cannot install any new System Platform products by an upgrade process.

To upgrade from a previous version of the InTouch HMI

1. In the installation media, run setup.exe to start the set-up program. The upgrade feature dialog box appears.

2. Follow the prompts to complete the upgrade.

Upgrade Notes

• Important Note: If you plan to upgrade System Platform on a computer that has InTouch Access Anywhere Server installed, you must first uninstall the InTouch Access Anywhere Server. Then, upgrade System Platform and finally reinstall InTouch Access Anywhere Server.
  Back up any custom configuration of the installed instance of InTouch Access Anywhere before you uninstall it.

• InTouch Development (WindowMaker) is now installed with support for Industrial Graphics. This includes the Integrated Development Environment (IDE), Bootstrap, Galaxy Repository (GR), and FS Gateway.

• If Application Server is installed on the same node as InTouch HMI, both must be upgraded to System Platform Version 20.0.000. You must upgrade Application Server before upgrading InTouch HMI.

• If you are using managed InTouch applications with Industrial Graphics from Application Server 3.1 SP3 or earlier, run the Industrial Graphics Analysis and Repair Utility before installing Application Server to ensure that all issues reported by the utility are addressed.