Terminal services alarm support

By using the Distributed Alarm system with Terminal Services for InTouch, alarm clients running on different terminal sessions can select what alarm data to show and how to present it.

Alarm Providers identify themselves by a name that uniquely identifies their application, and the instance of their application. This information is made available to the Distributed Alarm system when the Alarm Provider or the Alarm Consumer registers with the Distributed Alarm system.

The node on which an Alarm Provider is running is identified by a name that uniquely identifies the computer node in the system. The alarm records that are generated by Terminal Services Edition (TSE) client sessions include an expanded node name in the format Node:IP Address; for example, serverAlarm:192.168.1.23. This information is made available to the Distributed Alarm system when an instance of it starts up on the computer node.

When an alarm event is logged, the node and complete Alarm Provider name identify the source of the alarm.

When an alarm is acknowledged in a Terminal Services environment, the Operator Node that gets recorded will be the name of the client machine that the respective operator established the Terminal Services session from. If the node name can't be retrieved, the node's IP address will be used instead.

A terminal server client session cannot be an InTouch alarm provider.