Resolve stuck application button or displayed value problems

A parameter can be added to the InTouch.ini file to resolve problems in which an InTouch application button is stuck in the down position or a displayed value does not change. The button and the value do not respond to repeated mouse clicks.

Possible causes of this problem can be an OnKeyUp script that does not run because a graphic element with an OnKeyDown script hides the window. Also, the stuck button problem can be caused when there are two scripts, OnKeyDown to set a bit and OnKeyUp to clear the bit. The operator clicks the button, but the window containing the button closes before the mouse is released.

Solve these problems with the following actions

• Insert the UseLegacyOnKeyUp=1 parameter in the Intouch.ini file.

• Select the Use In-Memory Window Cache check box in the WindowViewer Properties dialog box.