Configure the user account for InTouch services

By default, Windows services run using the local system account. InTouch services require a user account with administrative privileges, which may not be provided by the local system account.

When you install the InTouch HMI, you specify an administrative account that all AVEVA services run under, if the account was not created already. This account is considered the primary account. The InTouch services use the primary account to automatically start up.

Note: The primary account is also called the impersonation account. An impersonation account is the user or group account that provides access to the restricted resource "area" of your site or server.

If you want to change the primary account, use the Change Network Account Utility.

Caution: Changing the primary account affects all AVEVA services, not just InTouch services.

Change the primary account

1. On the Start menu, point to Programs, point to AVEVA, and then select Change Network Account. The Change Network Account dialog box appears.

2. Change the user account. For more information, see the Change Network Account documentation.

3. Select OK.