InTouch Access Anywhere requirements

The following sections describe the requirements to run InTouch Access Anywhere Server and supported browsers. For detailed information, see the InTouch Access Anywhere documentation.

You can determine the version of InTouch Access Anywhere Server installed on a computer using Programs and Features from the Windows Control Panel.

Requirements

The InTouch Access Anywhere Server can be installed as a System Platform installation option. The InTouch Access Anywhere Secure Gateway is an optional component installed on a separate computer within a network DMZ. For more information see AVEVA DMZ Secure Link.

The following requirements must be met before you install the InTouch Access Anywhere Server or a Secure Gateway.

• InTouch Access Anywhere server must be installed on a 64-bit version of Windows that is supported by InTouch HMI 2012 R2 (version 10.6) or later.

• InTouch Access Anywhere must be installed on the same RDP Server computer as InTouch HMI 2012 R2 (version 10.6) or later.

• Remote Desktop (RDP) must be enabled and properly configured on the host computer. For information and guidance, see Tech Note 782, "Installing Remote Desktop Services on Windows 2008 Server R2 for AVEVA Products". You also can refer to http://technet.microsoft.com/en-us/library/dd883253.aspx.

• You must have an InTouch 2012 R2 TSE (RDS) or newer license activated. When InTouch is launched by InTouch Access Anywhere, this RDS license will be consumed per browser session. It will be released when InTouch is closed by InTouch Access Anywhere.

• Per-Device licenses are not supported.

Supported InTouch Access Anywhere browsers

InTouch Access Anywhere can run on smart phones, tablets, laptop computers, or any other device that supports an HTML5-compliant web browser. Browsers validated to support InTouch Access Anywhere include the following:

• Apple Safari

• Google Chrome

• Microsoft Edge

• Microsoft Internet Explorer

• Mozilla Firefox

• Opera

Functionally compatible browsers

Older versions of the listed browsers are functionally compatible with InTouch Access Anywhere. You may be able to use the following older versions of these browsers, but specific behaviors are unknown because no formal testing has been done with InTouch Access Anywhere.

• Apple Safari versions 5 and 6

• Google Chrome versions 11-27

• Microsoft Internet Explorer versions 7 and 8.

• Mozilla Firefox versions 4-21

• Opera versions 11-14

You are strongly encouraged to upgrade to one of the supported browser versions listed in Browsers Tested with WindowViewer. For a complete list of considerations to run an InTouch application with InTouch Access Anywhere on a portable device, see the InTouch Access Anywhere User Guide.