View applications in a web browser

After you configure the InTouch Web Client application you can view the application in the web browser. For a list of tested and supported browsers, see Browser and Mobile Support.

Note: For InTouch Web Client to function correctly, it is recommended to always install the latest version of browser or upgrade your browser to any latest version available.

1. Launch an HTML5 supported browser and enter the URL: http://<hostname>/InTouch or http://<IPAddress>/InTouch.

   If your credentials are authenticated and a valid Web Server license is acquired, the InTouch Web Client page is displayed. The Home Symbol will be displayed by default.

   You can access the web client using the URL: https://<hostname>/InTouch or https://<IPAddress>/InTouch. The Web Client will automatically use the HTTPS protocol, when the Common Platform System Management Server is configured with a certificate (local or remote server) for encrypted communication between the server and client. If the Web Client page is not displayed, refer to Troubleshooting Viewing Graphics in a Web Browser.

   For information on customizing the Web Client URL, see Customize the InTouch Web Client.

2. Select the Hamburger icon.
   

   The overlay on the left displays the hierarchical structure of the graphics, under the selected Web Client Root folder within the running application.

3. Select a folder name.

   The graphics within the folder are displayed.

4. Select a graphic.

   The selected graphic is displayed on the InTouch Web Client.

Only graphics stored within the folder set as the Web Client Root folder are displayed on the web browser. If anonymous access disabled, then the user account accessing the graphics must be Authenticated and Authorized, for more information see Acquire a license for InTouch application graphics.

Note: For improved graphics rendering and better overall performance, we recommend enabling GPU hardware acceleration.

InTouch WindowViewer must be running on the host machine, with a Read/Write InTouch license, for symbols in the Web Client to receive live data from InTouch tags. You can also run WindowViewer as a service. Application Server must be running to receive live data from application objects.

Note: A Read-Only InTouch license does not support remote data connections, and therefore does not provide sufficient functionality to act as a data source for the InTouch Web Client. All WindowViewer applications feeding data to InTouch Web Client must be running under a Read/Write InTouch license."