Alarm acknowledgement basic run-time behavior

When the operator selects one or more alarms and attempts to acknowledge them:

• The Alarm Client will check whether it has been configured to require acknowledgement signatures. If so, it checks whether any selected alarm falls within the configured priority range. If so, it requires a signature to acknowledge all the selected alarms.

• If no signature is required, a pop-up acknowledgement dialog displays. It may have a text box for an acknowledgement comment if so configured.
  

• If the operator credentials are valid, the Alarm Client attempts to acknowledge all of the selected alarms.

• In the Alarm Client grid, the signing user is identified as the person who acknowledged all of the selected alarms.

• The Alarm Client prefixes the text "Signed ACK" at the beginning of the acknowledgement comment to indicate that this was a signed acknowledgement.

• If none of the selected alarms had priority in the required range, the Alarm Client prefixes the text "Std ACK" at the beginning of the acknowledgement comment to indicate that this was a standard acknowledgement.

Acknowledge alarms that require authentication

1. In WindowViewer, select one or more unacknowledged alarms. Right-click and select the ack operation you wish to perform. If any of the alarms are configured to require a signature, the Ack Alarms dialog box appears.
   

   If Smart Cards are not enabled, the Mode buttons for selecting either Smart Card or Password authentication are disabled.

2. Add a comment in the Comment box if configured for commenting.

3. If you are authenticating using a network user account, the user account options are shown.

   Do the following.

   1. In the Username box, type your user name. The name of the currently logged-on user is shown by default. If no user is currently logged on, the box is blank.

   2. In the Password box, type the password associated with the user name.

   3. In the Domain box, type the domain name. If the security mode is ArchestrA Galaxy, then the domain displayed is ArchestrA and you cannot modify it.

   4. Select OK.

4. If you are authenticating using a Smart Card, the Smart Card Ack Alarms dialog box appears.
   

   Do the following to authenticate using a Smart Card.

   1. In the Certificate list, select your Smart Card certificate. The certificate list appears as domain_name/user_name. For a certificate to appear in the list, Smart Card must be currently inserted into a reader attached to the computer. The certificate of the currently logged-on user is shown by default. If you insert or remove a card while the Secured Write dialog box is open, the certificate list automatically updates.

   2. In the PIN box, enter the PIN for the Smart Card being used.

   3. Select OK.

   To authenticate using your name, password, and domain instead, select the Mode button. Go to Step 3.