Start and run InTouch Access Anywhere

This section explains about the behavior of InTouch Access Anywhere in Operations Control connected experience.

Work with InTouch Access Anywhere in Operations Control connected experience

1. Launch InTouch Access Anywhere using your web browser, go to

   http://ITAA_Server_Node_Name:8080/

   or

   http://ITAA_Server_IP_Address:8080/

2. In the logon page, enter your user name, password, and select the InTouch application you want to view from the drop-down list of the Application Name field.

3. Click Connect to initiate an InTouch Access Anywhere browser session.

   If you are launching InTouch Access Anywhere for the first time on this node and no other Operations Control product was launched and authenticated on the same node before, then you are prompted to authenticate with AVEVA Identity Manager on a web browser or embedded browser (based on the choice that you have made while configuring Authentication tab in System Management Server of the Configurator). It is recommended to use embedded browser option for security reasons. If you have already launched and authenticated InTouch Access Anywhere on this node or launched and authenticated any other Operations Control product on the same node before, then you will be authenticated using Single Sign-On. For more information refer to Authenticate using AVEVA Identity Manager section.

4. Enter your email address that is registered with an CONNECT account to sign in to AVEVA Identity Manager and the respective password. Once you successfully authenticate, the WindowViewer will launch.

5. After authenticating successfully:

   • Your subsequent sign ins will be authenticated with Single Sign-On.

   • WindowViewer verifies that the Edge Entitlement access is available.

   • If the Entitlement is verified, WindowViewer logs the use of Edge in Audit Log page of the CONNECT website. For more information refer to the AVEVA Connect help.