Acquire a license for InTouch application graphics
- Last UpdatedJun 27, 2024
- 2 minute read
Acquiring the license is a two-stage process. After the Web Server starts up, it will first Authenticate the user and then determine the user’s Authorization. If anonymous access has been enabled then the authentication step is bypassed and InTouch Web Client is launched in a read-only mode with the 'Guest' user.
Authentication
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InTouch Web Client supports Windows authentication. The web server will validate if the user is part of either the "aaInTouchUsers" or the "aaInTouchRWUsers" to be authenticated to use the Web Client. Both the user groups will be created during installation. For a remote authentication server, the domain user groups must be created on the server.
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The login user at the time of Web Client installation will be automatically added to both user groups. Additional users can be added later. After adding the new user to the group, the new user must log off and then re-login for the change to take effective.
Acquisition
Upon start-up and after the user is authenticated, the Web Server follows the workflow below to acquire licenses.
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The Web Server will check if the Flex option is enabled in the Configurator.
If the Flex option is not enabled, the Web Server will attempt to acquire the Unlimited ReadWrite license. (Go to Step 4)
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If the Flex and Enterprise options in Configurator are enabled, the Web Server will attempt to acquire the Enterprise license.
If the Flex option is enabled and the Enterprise option is not enabled in the Configurator, the Web Server will attempt to acquire the Flex license. (Go to Step 3)
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The Unlicensed Web Server will then attempt to acquire the Flex license.
If the Flex license is available, the Web Server will acquire the Flex license
If Flex license is not available, then the Web Server is said to be Unlicensed state. If the Web Client attempts to connect when the Web Server is Unlicensed, a License Error Page will be displayed.
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The Unlicensed Web Server will attempt to acquire the Unlimited ReadWrite license.
If Unlimited ReadWrite license is available, the Web Server will acquire the Unlimited ReadWrite license.
If Unlimited ReadWrite license is not available, the Web Server will attempt to acquire the ReadWrite Connection license.
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If ReadWrite Connection license is available, the Web Server will acquire the ReadWrite Connection license..
If ReadWrite Connection license is not available, the Web Server will attempt to acquire the Read-Only Unlimited license
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If the Read-Only Unlimited license is available, the Web Server will acquire the read-only Unlimited license.
If the Read-Only Unlimited license is not available, the Web Server will enter the Read-Only Single Session mode.