Invalid certificate error

Error: Certificate Error: Your connection to this site is not secure.

When accessing the InTouch Web Client, the browser presents this error when a valid certificate is not available on the client.

Solution

1. Connect to the Server machine and launch the System Platform Configurator.

2. From the System Management Server page, select Details.

   The Certificate Dialog Box appears.

3. On the Details tab, select Copy to File.

4. Follow the instructions of the Certificate Export Wizard and save the file.

5. Copy the certificate file to the client machine.

6. In the client machine, launch Microsoft Management Console (mmc).

7. Import the certificate.

8. After importing the certificate, launch the browser.