Resolved Issues
- Last UpdatedSep 02, 2024
- 7 minute read
InTouch 2023 R2 P01 includes corrections for the issues listed in the following table. These issues are listed by their Defect ID (IMS number), any assigned Service Request (SR) or Case Number with a brief description of the defect.
|
Defect ID |
SR/Case Number |
Description |
|
IMS-2985984 |
960371904 |
When validating an application object containing Alarm Client .NET client control, the version of the .NET client control incremented in the change log without any changes to the .NET control. |
|
IMS-3000512 |
960374453 |
When a user used a UDT with Integer Tag with SIM, the tag value in runtime defaulted to the maximum set value and could not be changed. |
|
IMS-3003376 |
960375737 |
When any objects were duplicated using the Ctrl command (Ctrl+D), the Arrange graphics option in the Draw menu was grayed out. |
|
IMS-3003712 |
960370245 |
In InTouch HMI 2023 P03, the navigation bar of the WindowMaker disappeared during script opening and closing. |
|
IMS-3005355 |
960375747 |
The keyboard shortcuts Ctrl+S and Ctrl+N did not work while editing scripts. |
|
IMS-3020843 |
960378303 |
When the function AttemptInvisibleLogon was used in a domain environment, the login process took 10-20 seconds. If the user clicked anywhere during the login process, the WindowViewer stopped responding. |
|
IMS-3021865 |
960371040 |
While changing Trend Client properties in runtime, the pen attributes disappeared or changed. |
|
IMS-3021934 |
960375339 |
The vers_res.inf file was corrupted after several power outages. |
|
IMS-3023929 |
960341228 |
In the German installation of InTouch HMI 2023 P03, incorrect alarm bits were displayed in the Web Client, whereas the WindowViewer displayed accurate data. |
|
IMS-3024436 |
960379857 |
The AlarmApp showed TimeLCTOAT & TimeLCT in reverse positions when the alarms are shelved. |
|
IMS-3026661 |
960369259 |
When importing a graphic in Graphic Access API sample, an error message was displayed "Import failed: Import Failed, Schema validation of xml file failed." |
|
IMS-3031426 IMS-3193589 |
960371812 |
Post-migration from InTouch HMI 2014 to InTouch HMI 2023 P03, the 'Me.xxxxx' references were not properly updated in Trend Control. |
|
IMS-3032187 |
960382317 |
When using a data change script that included a tagname field, all scripts with the same tagname, but with different tagname fields, displayed the same information. |
|
IMS-3032384 |
960381310 |
In InTouch HMI 2020 R2 SP1 and InTouch HMI 2023, users could not search for an application using the keyboard as only one application was selected at all times. |
|
IMS-3034154 |
960374098 |
It took a long time to sign in using the smartcard authentication method. |
|
IMS-3036283 |
960368485 |
During runtime, the custom layer in OMI Map App did not show data when no graphics were on the map. |
|
IMS-3036416 |
960383270 |
The $OperatorName tag did not display the user's full name. |
|
IMS-3038689 |
960376515 |
When the user tried to create two InTouch applications, one application with discrete tags and another with discrete tags and condition scripts, and executed the DBDump of the latter into the former, the names of the imported scripts were incorrect. |
|
IMS-3043712 |
960383436 |
In InTouch HMI 2023 R2, use of the external providers' feature to create new InTouch tags resulted in bad runtime data. |
|
IMS-3044947 |
960384126 |
In InTouch HMI 2023 R2, after exporting and importing JSON files, the Access Name disappeared from the Members/Instances list. |
|
IMS-3047289 |
960386660 |
In the Japanese installation of InTouch HMI, the WindowMaker application crashed during the printing process. |
|
IMS-3047318 |
960386660 |
In the Chinese installation of InTouch HMI, the WindowMaker application crashed during the printing process. |
|
IMS-3048691 |
960380987 |
Post-upgrade from InTouch HMI 2023 P03 to 2023 R2, querying a Hist Trend covering a time period which includes midnight resulted in a bad Trend. |
|
IMS-3051120 |
960385167 |
On a Windows 11 operating system using standalone InTouch HMI 2023 R2 with NAD, the WindowViewer stopped responding with the error message, "Error getting to set Entries in ACL. Error:80070534". |
|
IMS-3054559 |
960384212 |
InTouch HMI was logging null values to Historian for the tags that had initialization value set to 0. |
|
IMS-3055420 |
960383833 |
Post-upgrade to InTouch HMI 2023, the OPC DA connection stopped working every 24-48 hours. To resume the connection, the users has to restart Gateway and re-initialize their get records on the server side. |
|
IMS-3058936 |
960380845 |
In InTouch HMI runtime, when multimonitor screen was used, the maximize option did not cover the complete resolution of the screens. |
|
IMS-3059570 |
960389252 |
While creating a new folder or deleting a window, the tree view of Windows malfunctioned. |
|
IMS-3066443 |
960390208 |
On a German installation of InTouch HMI 2023 P03 using the "Print project documentation" function, when printing to a text file, the tag names were missing for all variables. |
|
IMS-3067496 |
960389422 |
InTouch 2020 R2 SP1 crashed when the Unused Tags tool was used. |
|
IMS-3074940 |
960389665 |
The Windows and Scripts pane did not display windows and folders separately. |
|
IMS-3074982 |
960391187 |
In a native window of WindowMaker, when using the keyboard shortcut Ctrl+D to duplicate a symbol or other object, if the contextual menu is open, a duplication loop is created. |
|
IMS-3103706 |
960392721 |
When using the XML import Method, the WindowMaker creates some windows and stops responding. |
|
IMS-3183859 |
960392314 |
The Galaxy Browser window did not show all properties for Trend Client Control and Show all properties checkbox was disabled. |
|
IMS-3188212 |
960392260 |
When Quick Function is used with a return value, and the script is validated, the Windowmaker stops responding. |
|
IMS-3188498 |
960368821 |
In the German installation of InTouch HMI 2023 P03, incorrect animation bits and alarms were displayed in the Web Client and Alarm Control Client respectively, whereas the WindowViewer displayed accurate data. |
|
IMS-3190516 |
960394633 |
In the English installation of InTouch HMI 2020 R2 SP1 P01 on Windows 10 Pro Mac and Windows server 2019, the string formatting in the Meter Wizard was rounding the numbers differently. |
|
IMS-3198250 |
960394186 |
Post-upgrade from InTouch HMI 2023 R2 to InTouch HMI 2023 P03, scrolling in the Windows & Scripts section of the WindowMaker automatically scrolled the canvas section. |
|
IMS-3198575 |
960394458 |
When a new InTouch ViewApp derived template was created using a blank application template, the newly created template could not be opened. The template remained checked out, and could not be checked in. A warning message “Not a valid application template package file” was displayed. |
|
IMS-3200524 |
960395975 |
In WindowViewer, the control panel at the bottom of the Multi pen trend was not visible when the Hide Top Header option was selected. |
|
IMS-3202978 |
960390333 |
Post-upgrade to InTouch HMI 2023 R2, the Alarm DBLogger stopped responding and could not be opened. |
|
IMS-3205397 |
960397049 |
Post-upgrade to InTouch HMI 2023 R2, when the network card is activated, InTouch components such as Application Manager, WindowMaker, and WindowViewer took a long time to start. |
|
IMS-3212602 |
960395848 |
When a window was opened, the windows properties displayed the condition script appended to the name of the window. When the window was renamed, the condition script was replaced with the new name. |
|
IMS-3237984 |
960395974 |
When a wizard was created and subsequently deleted in a duplicated graphic object, and this object in embedded into an InTouch window, the wizard that was deleted still appeared. |
|
IMS-3239030 |
960392252 |
In InTouch Web Client, when two elements of a graphic overlapped, the Alarm border was still visible. |
|
IMS-3241286 |
960398473 |
When the windows of an application are exported and then imported, many windows displayed the same names. |
|
IMS-3241935, IMS-3241972 |
960400322, 960399792 |
WindowMaker took a long time to open. UDTs could not be exported with the error message, "UDTSerialization:Save:Exception of type 'System.OutOfMemoryException'". |
|
IMS-3243219 |
960399542 |
In the frame windows of InTouch HMI 2023 P04, the embedded .NET controls did not work properly. |
|
IMS-3243526 |
960400727 |
The double-click action did not work on the scrollbars of the Alarm Client Control, but worked fine on the grid rows. |
|
IMS-3244606 |
960398139 |
On Windows 11 operating system with InTouch HMI 2023 R2, some users could not edit Bitmap embedded on a window in the Window Maker. |
|
IMS-3250867 |
960341378 |
The Background color of the Status column in InTouch Web Client did not change dynamically. |
|
IMS-3251060 |
960390517 |
During Update Use Counts in Introductory Demo Application, the WindowMaker crashed without a message in the Logger. |
|
IMS-3256421 |
960394633 |
In the Japanese installation of InTouch HMI 2020 R2 SP1 P01 on Windows 10 Pro Mac and Windows server 2019, the string formatting in the Meter Wizard was rounding the numbers differently. |
|
IMS-3256429 |
960394633 |
In the Chinese installation of InTouch HMI 2020 R2 SP1 P01 on Windows 10 Pro Mac and Windows server 2019, the string formatting in the Meter Wizard was rounding the numbers differently. |
|
IMS-3256841 |
960400283 |
Some users noticed performance issues when working with UDTs. |
|
IMS-3258646 |
960385856 |
The WindowViewer running on the NAD Client was not pushing data to the Historian. |
|
IMS-3260877 |
960403218 |
In Alarm Client Control, when an alarm is UNACK_RTN, the ACK color did not change. |
|
IMS-3262526 |
960403399 |
When a window is launched in WindowMaker, the CPU consumption is about 5% when the default language is set to English. Switching the language caused 100% CPU usage. |
|
IMS-3264093 |
960400133 |
In the OMI Viewapp, the Alarm Client and Query functions didn't work until Historian server was restarted. |
|
IMS-3267821 |
960401565 |
Post-upgrade from InTouch HMI 2023 to InTouch HMI 2023 R2, the SQL queries using SQL Access did not work. |
|
IMS-3272910 |
960400499 |
When an instance of UDO derived template was created from a graphic with 'Expression or Reference mode' as a default custom property, and when the user changed the value of the custom property, the Default value mode displayed as Static. |
|
IMS-3280020 |
960402885 |
WindowMaker printout had unusual background if Images/Graphics were selected as HTML file. |
|
IMS-3287663 |
960409213 |
There was a handle leak on Alarm Client Control when the RunQuery() method was called. |
|
IMS-3292969 |
960406554 |
Post-upgrade from InTouch HMI 2020 R2 P01 to InTouch HMI 2023 R2, the Web widget could not be opened in the Azure Power Application. |
|
IMS-3302540 |
960412777 |
Status element in Industraial Graphic did not expose properties in scripts which resulted in warnings. Also, could not add a 'dot' after the status element name in a script. |
|
IMS-3303422 |
960407542 |
The SQLSelect() function did not work if a string was used with the WhereExpr parameter. |
|
IMS-3307715 |
960414467 |
On a Chinese install of InTouch HMI, the help file of Industrial Graphic Editor was in German language instead of Chinese. |
|
IMS-3337421 |
960420385 |
When tried to zoom-out an Industrial Graphic symbol or set to fit to window, the graphic changed to red-X and it could not be recovered later. |
|
IMS-3341495 |
960413176 |
Post-upgrade from InTouch HMI 2017 U3 SP1 to InTouch HMI 2023 R2, there were issues navigating to some of the windows. |
Resolved Issues for Web Client
|
Defect ID |
SR/Case Number |
Description |
|
IMS-3023929 |
960341228 |
In the Web Client, incorrect alarm bits were displayed. |
|
IMS-3036283 |
960368485 |
During runtime, some of the map graphics were missing from Web Client. |
|
IMS-3188498 |
960368821 |
In the Web Client, expected alarm data intermittently did not display. |
|
IMS-3239030 |
960392252 |
In the Web Client, an alarm border visibility issue occureed as one graphic overlapped with another graphic. |
|
IMS-3250867 |
960341378 |
In the Web Client, the background color of the Status column did not change when the fill style animation configuration was modified. |