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Application Server

Application Server resolved issues - SP 2023 R2

  • Last UpdatedMar 21, 2025
  • 10 minute read

Original Issue

Related Issues

Case/SR Number

Description

IMS 1848600

960157869

Creating a new instance of a working, deployed OMI application caused all of the working instances of the application to need to be redeployed.

IMS 1860423

960174949

Intermittently, the Secured Write "Retrieving Reason Description" timed out and displayed the message Unable to retrieve Reason Description.

IMS 1877088

960176481

In dynamic text referencing for Integer alarms, comment did not work with String arrays.

IMS 1888024

960161993

While importing objects from a specific CSV file, the IDE closed with the message Connection to the Galaxy Repository has been lost. Archestra IDE will shut down.

IMS 1892267

960171722

If a platform was deployed when installing a patch for AVEVA System Platform, the AlarmClient and TrendClient controls were not updated. No warnings or error messages were written to the log.

IMS 1911736

960166135

While deploying a redundant engine, the bootstrap service encountered an error, stopping the engine and the platform. The error message generated was aaEngine.exe RedundancyPrimitiveRuntime2 Error INVALID HRESULT LINE 246 FILE <path>\RedundancyPrimitiveRuntime.cpp

IMS 1914761

960180506

Some objects were not updating dynamic data on the Application Object Server. Redeploying the objects fixed the issue.

IMS 1926125

960179494

Changing the SQL Server Compatibility level to 2019 made importing objects unacceptably slow.

IMS 1934343

1819846 1862300

960190420

There was a performance issue when using a derived template to create instances through GRAccess with a large Galaxy (Galaxy size over 2GB, 31K IO size).

IMS 1939546

960191284

InTouch values were not being updated due to an issue with the NmxSvc service.

IMS 1941500

960185850

When using the scan mode "Active on Demand" and warm redundancy for the backup engine, failover to the backup engine caused all items to become active.

IMS 1949369

960192655

Changing a limit alarm value did not cause the alarm condition to be re-evaluated for buffered attributes. A buffered attribute's alarm state did not change until the next time the attribute value was updated.

IMS 1969449

960196010

After writing to an attribute in the OPC client, the client that updated the attribute did not see the new value, while other clients did.

IMS 1988488

2118272

960200700

After upgrading AVEVA System Platform, a Galaxy which had not shown any object errors or warnings showed over 3000.

IMS 1991737

960201613

In some cases, after aaGR.exe was restarted, it took up to ten minutes to restart the IDE or OCMC (formerly SMC).

IMS 1992148

960192426

The search feature in the System Platform IDE was unacceptably slow in certain system configurations.

IMS 1998690

960128047

Under certain conditions, the AreaHierarchy.Xml could not be updated during deployment. Though this did not cause an error message, items could be missing or incorrectly marked as deployed or undeployed. This could cause, for example, alarms not to display in the EAC.

IMS 2024863

960206498

Using the mouse to select part of the text in a field did not work.

IMS 2068077

960216050

When using Azure AD as the authentication provider, the IDE could not retrieve roles from Azure AD. Instead, it displayed the message Failed to retrieve groups. See logger for details.

IMS 2074106

960194657

One customer's Application Servers were having a number of consistency issues, including an inability to deploy OMI applications.

IMS 2086283

960188670

Intermittently, data and graphics were loading slowly in OMI applications.

IMS 2101753

2287792 2130255

960221853

The OPC client failed when browsing items from the OPC server.

IMS 2127825

960111993

There were delays in data updates in an OMI application when switching between primary and backup servers.

IMS 2137381

960226495

If a client computer running the alarm control was rebooted, shelved alarms appeared in the control as if they were active. To correct this, each alarm had to be unshelved, then shelved again.

IMS 2138833

960214835

In some cases, adding a new symbol to a graphic corrupted the graphic, causing it to show a circular reference message. This could also affect other graphics in the same object.

IMS 2139129

2137841

960228455

After modifying a template, the template's child objects showed warnings. There were no warnings before the template was modified. Validating the objects cleared the warning state.

IMS 2145673

960230037

In AVEVA System Platform 2023, if you cleared the Associate Galaxy Graphics check box for an InTouch ViewApp template, the option remained selected when you opened the template again.

IMS 2149159

960221364

The output destination for some instances was changed from "---" to the default when a locked property in the instance's template was changed and the template was checked in.

IMS 2158159

960219741

Changes to a symbol that belonged to an area were not being saved correctly. When the area was closed and re-opened, the original symbol reappeared, without the editing changes.

IMS 2171127

960218196

The .AlarmInhibit setting was not retained when an Engine was redeployed.

IMS 2178063

On a Japanese operating system, the Graphic Editor Save Confirmation dialog shows overlapped message text while saving a graphic.

IMS 2178106

The AVEVA System Platform 2023 IDE became sluggish and unstable when creating 30 instances of an Operations Capability Object with PEM enabled.

IMS 2179834

960238000

Deploying an OMI ViewApp after importing new objects into the working Galaxy failed with the message Error occurred in generating the Asset Hierarchy.

IMS 2180111

960223297

Exporting an object to a CSV file, changing a field such as ShortDesc, and re-importing the object resulted in unexpected and incorrect changes to the object's wizard options.

IMS 2180583

960238103

After rebooting a platform, the platform engine crashed while the application engine instance continued to run. There were no MX communications and you could not deploy or undeploy objects on the platform.

IMS 2183152

Intermittently, when using a warm redundant engine, if the primary engine was disconnected from the network, causing failover to the backup engine, then reconnected to the network, the Object Viewer could not resolve references. Attributes showed bad quality with a Communication Error until the Object Viewer was closed and re-opened. This issue was specific to the Object Viewer; OMI VIewApps and InTouch Applications showed correct values.

IMS 2184681

960235646

When using Azure AD as the authentication provider, only groups without a space in their names were listed when adding new roles.

IMS 2219073

960229273

New users could write to an attribute from an OMI VIewApp only when on the Application Object Server where the object was running. The attempt failed with a message saying that the user did not have the needed permission. Once they had written to an attribute from that server, they could then write to attributes from any operator machine.

IMS 2192057

960230061

With several remote users connected to the GR node and using the IDE, the IDE would sometimes crash.

IMS 2197662

IMS 2384675

960241303

After a disconnection and reconnection, store-and-forward late data from MQTT was being played back through the HMI instead of going directly to the Historian.

IMS 2199153

960214756

At times, the ConnectionStatus of an RDIObject was Disconnected despite one of the DIObject being Connected. This occurred randomly.

IMS 2213923

960227806

In AVEVA System Platform 2023, you could not retrieve the value of the TYPE parameter from a DIObject. The parameter seemed to be removed by the ScanGroupRuntime.

IMS 2219405

960236095

In AVEVA System Platform 2023, when using Azure AD as the authentication provider, once a user had logged into an OMI VIewApp using their user name and password, they could then log in to InTouch for System Platform using only their user name, without having to enter a password.

IMS 2292916

960253318

When using a redundant AppEngine, the View In Object Viewer feature did not automatically focus on the selected object.

IMS 2293862

960245764

The Cross Reference tab for an object did not always show all cross references.

IMS 2296755

960251997

Deploying objects that pointed to a DDESuiteLink object on another AppEngine on the same platform caused LMX warnings during or just after deployment. In addition, some objects, not limited to the ones that received the warning, showed bad quality in the Object Viewer.

IMS 2304964

960234377

The GR Platform aaEngine process kept using increasing amounts of memory until the system became unresponsive and showed the message Heap Create failed Not enough storage is available to process this command. At that point, the server needed to be restarted.

IMS 2320864

960262032

During some installations, the AVEVA NmxSvc service was not set up properly.

IMS 2322204

960245921

If failover to a backup GR node occurred after an alarm occurred but before it was acknowledged, acknowledging the alarm sometimes failed with the message Failed to Ack the Alarm; Operational error: Alarm Acknowledged Already.

IMS 2325393

960256256

Enhanced the logging of the application category component to better troubleshoot object deployment issues.

IMS 2329110

960259732

Improved check-in performance after adding options to a template.

IMS 2338358

960263766

In the galaxy browser, filtering by attribute did not work for device integration objects or RDI objects.

IMS 2354864

IMS 2167852

960269666

An InTouch application running in a remote desktop session would freeze for a few seconds to a few minutes, then resume working normally.

IMS 2357627

960264356

After turning on the Simplified Layout option in the System Platform IDE, the keyboard shortcuts for IDE features did not work. This continued until you restarted the IDE, even if you turned off Simplified Layout.

IMS 2365598

960271756

After some AVEVA System Platform upgrades, Boolean ASP arrays stopped working. The arrays had been configured following the instructions in Tech Note TN000022758 (legacy ID TN423).

IMS 2372346

960270563

Under certain conditions, when checking in a template that had had unrelated changes made, the AlarmSourceAttr attribute was locked in error.

IMS 2384675

IMS 2197622

960243658

When using a DDESuiteLink object to read from an OI.MQTT server, after a disconnection and reconnection, store-and-forward late data was being played back through the HMI and was missing from the Historian.

IMS 2396741

960275948

When "Enable advanced communication management" is enabled in the IDE, values for attributes stop updating when written to with a different datatype.

IMS 2396784

IMS 2339386

960278840

The AVEVA Galaxy Repository Service (aaGR.exe) was sometimes crashing randomly.

IMS 2412334

IMS 987524

960275032

After updating an OMI ViewApp and deploying it to two or more hosts, launching the ViewApp sometimes still launched the older version of the ViewApp.

IMS 2420563

960282853

After changing a template with a large number of child objects, the changes were not always propagated to all children. In this case, the save process reported that it was successful, but errors were recorded in the logger.

IMS 2422899

960284673

The Change Network Account dialog box was unreadable on a Chinese Operating System after upgrading to 2023 Patch 01.

IMS 2422443

IMS 2380893

960244101

Using a GRAccess application to change the Symbol Wizard option descriptions of a UDO changed the OMI ViewApp runtime behavior of the embedded symbol.

IMS 2435545

960278150

For some Galaxies, Galaxy load and validation took much longer after an upgrade to a newer version of AVEVA System Platform.

IMS 2442091

960265213

In the IDE, the properties window for an attribute was always too small when it first opened and needed to be resized.

IMS 2414287

960291144

After installing a Microsoft update, started to see "APPCRASH events for aaObjectViewer.exe and wm.exe in the Windows Logger after closing the Object Viewer. Tthese events did not cause any problem with using the IDE.

IMS 2441229

960283947

The GalaxyBrowser pop-up window always opened to the last position it had occupied for any user. If the new user had a smaller monitor than the previous user, this sometimes caused the Galaxy Browser position to be completely off the screen of the smaller monitor.

IMS 2452008

960287309

After exporting a Galaxy from 2014 P01 and then importing it to 2023, the default element styles were missing from the new Galaxy.

IMS 2464781

960294256

With redundant engines deployed and redundancy alarms enabled, no alarm was generated when the primary engine shut down and the redundant engine took over.

IMS 2473677

960295264

In some cases, after an upgrade from 2014 P01 to 2023, customized alarm severity images appeared enlarged and distorted.

IMS 2476051

960297286

The IDE opens the wrong object in the Object Editor if you perform these actions, in order:

  1. Select an object (object A) in the Deployment pane.

  2. Select an object (object B) in the Templates pane.

  3. From the Home ribbon, select Open or Open read only. This correctly opens the Object Editor for object B.

  4. Close the Object Editor.

  5. Again, from the Home ribbon, select Open or Open read only.

    This time, the Object Editor opens for object A instead of object B, as it should.

IMS 2482518

960290054

When historizing alarm data using A2ALMDB, the displayed timestamp for buffered data was incorrect. It did not take into account the time zone offset from UTC.

IMS 2489138

960281235

Importing previously exported alarm messages sometimes failed with a timeout error reported in the log.

IMS 2493247

960300171

When there were complex visibility expressions in the Object Wizard Visibility Settings, the choices chosen for an instance did not display in the IDE, though they worked correctly in runtime.

IMS 2513357

960291831

After upgrading from System Platform2017 U3 SP1, when a new item was added in the PLC\OFS UPC server, the new object did not show any data until the OPCDA DI object was redeployed.

IMS 2535753

960300675

Importing a template with I/O enabled overrode existing instances' settings for invertvalue and deadband.

IMS 2564110

960303538

Restoring a Galaxy .cab file failed if there was more than one .mdf file in the database.

IMS 2567323

960225587

If an Object Wizard included a User Defined Attribute (UDA) with the buffered property set to true and an option to set the UDA to Used or Not Used, creating and saving an instance with the option set to Not Used caused the warning Buffered enabled UDA <attribute name> does not have an input source.

IMS 2574326

960297592

After working correctly for a period of time, the Web Client display showed ###Hatch#. Restarting the ASBService service fixed the issue, but it re-occurred after periodically. Log showed Failed to connect PDMS-Web. Error description: "No connection was established at the service endpoint".

IMS 2582433

960312547

After migrating from 2020 R2 SP1 to 2023 P01, deploying an instance created from a template that contained a series of User Defined Attributes caused multiple warning messages in the log. The deployment appeared to be successful, but attempting to undeploy the instance caused an object is not registered to the engine error and sometimes hung the engine.

IMS 2588645

IMS 2541429

960295797

If an Application Object Server hosting the primary object engines was unplugged from the SCADA network, then re-attached, the platform failed to restart.

IMS 2620934

960327401

Deploying certain objects failed with this error in the OCMC log: aaEngine.exe BaseRuntimeComponentServer INVARIANT FAILED LINE 729 .... The engine became unresponsive and needed restarted.

IMS 2632194

960333771

In some cases, checking in a large or complicated object caused other users accessing the same Galaxy through the IDE, OMI, or the Object VIewer to hang or lose their connection.

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