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Application Server

Error messages

  • Last UpdatedJan 16, 2025
  • 3 minute read

When using the Change Network Account Utility, you may encounter the following error messages.

Error message

Action required

Administrative privileges are required to run this utility.

You must log on to the computer with Administrator privileges on the computer to run the Change Network Account Utility. Select OK, log on as a user with Administrator rights, and start the Change Network Account Utility again.

The Password was not correctly confirmed. Please ensure that the Password and Confirmation match exactly.

You mistyped either the password or confirmation password in the dialog box. These two passwords must match to ensure the accuracy of user account data. Select OK, retype both password and confirmation password text, and then select OK again.

Password can not be empty. Please enter a valid password.

You must type a password in the Change Network Account Utility. Select OK, type a password in the dialog box, type the same password in the Confirm Password box, and then select OK again.

User account 'a' already exists. Please enter another user name.

You chose to create a local account by selecting Create Local Account in the Change Network Account Utility. This account already exists. Select OK, type a new user name in the Change Network Account Utility, and select OK.

Domain/Local Machine name can not be empty.

You must enter an existing local machine or network domain account. Select OK, either type a valid network domain name or select the local machine name from the list, and select OK. If you do not know the valid network domain name, ask your network administrator.

User account 'a' does not exist. Please enter another user name.

You chose a local machine or network domain account that does not exist. Select OK. Ensure the user account you entered in the Domain/Local Machine Name box is valid and the user name and password you typed are valid for that user account, and select OK. If this message is displayed again, check with your network administrator about the existence of the account.

The password policy for this account lets the password expire and be changed. However,
the password must not expire or should not be changed for the System Platform products to function properly. Do you want to use this account?

You chose a local machine or network domain user account whose password can be changed or expire. Select OK if you want to use this account or Cancel to return to the Change Network Account Utility. Then, you can choose to use or create another user account.

We recommend that you do not use a domain account whose password expires periodically or can be changed. Using such an account is allowed, but after the expiration date or when the password is changed, System Platform node-to-node communications stops. You then must use the Change Network Account Utility on each computer to update the account data to re-establish communications.

Do you want to update user account 'a' to use this new password?

You chose to use a local machine user account, but the password you typed does not match the account's password. Select OK if you want to change the password for this user account or Cancel to revert to the original settings. If you select OK, the password for the account is changed. If you select Cancel, the Change Network Account Utility is displayed, allowing you to correct the password or type another user name and password.

Invalid Domain name 'dom'. Please enter a valid domain name.

You typed an invalid network domain name in the Domain/Local Machine Name box. Select OK, retype the domain name, and select OK.

Invalid Password for user account 'a'. Please enter the correct password.

You chose to use a network domain user account, but the password you typed does not match the account's password. Select OK, correct the password, confirm the password, and select OK.

The system will now reboot. Please close all your open applications and select OK when you are done.

You changed account information in the Change Network Account Utility. The computer must be restarted to implement those changes. Close the open applications, and then select OK.

User name can not contain these characters: " / \\ [ ] : ; | , + * ? < > Please enter a valid user name.

You typed one or more invalid characters in the User Name box. Select OK, type a valid user name, and then select OK.

A user name can not consist solely of periods [.] or spaces.

You must type a valid user name in the Change Network Account Utility. Select OK, type a user name in the dialog box, and select OK again.

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