About the System Platform network account

Communication occurs with a System Platform Network Account set up during the initial installation of each System Platform component on each computer, including the IDE. See Change network account utility for additional information.

WARNING! The Network Account that is used for System Platform communication is a standard Windows operating system account located on the local computer or on a domain. Do not delete this account with operating system account management tools. If you do, the IDE stops functioning.

If you delete the Network Account on an IDE node, you must recreate it with the Change Network Account utility. You must have Administrator privileges on the computer to make changes with the Change Network Account utility.

Before you start, find out the user name and password that is created on all computers with System Platform software installed.

Important! Completing the account change requires a system restart. Once you press OK, you cannot cancel the account name change or the system restart.

To recreate the Network Account

1. From the Start menu, navigate to the AVEVA folder, and then select Change Network Account.

   

2. The domain name or local machine name for the old Network Account is shown. If you need to change to a different domain, use the short domain name. Do not use a fully qualified domain name (FQDN). For example, use "DomainName" and not "DomainName.com" or "DomainName.local."

3. Do one of the following:

   • In a single-node System Platform installation, enter a new or existing account name.

   • In a multi-node System Platform installation, create the same user account with the same user name and password on all other Systtem Platform computers.

   If you are using an existing account name or a domain account, leave the "Create Local Account" checkbox unchecked.

4. Select OK or Cancel. If you select OK, the system will warn you to shut down all open applications and that the computer will be restarted. You cannot cancel the account change or system restart at this point. After you recreate the Network Account, the Microsoft Windows security component on your computer can take several minutes to update this information on the Application Server Galaxy node. Until that happens, your IDE might not function properly. Restarting the Galaxy node applies this update immediately.