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Application Server

Configure alarm priority for communication failure

  • Last UpdatedJul 10, 2024
  • 1 minute read

InTouch Alarm Provider reports any communication outage to the InTouch Alarm Manager. Communication alarms are displayed and must be acknowledged. By default, the priority of a communication failure is "1", the highest priority.

There can be instances when a communication failure is not a high-priority alarm, and should not require the attention of a high-priority alarm. Shutting down or undeploying a platform as a normal operation can result in communication failure alarms, for example.

To indicate whether the alarm is of high or low importance, the communication failure alarm priority is configurable at design time as an integer of range 1–999. InTouch Alarm Provider must be enabled in the WinPlatform object editor, General tab.

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