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CONNECT EAP

Users

  • Last UpdatedJul 31, 2026
  • 1 minute read

Users represent individual identities—such as employees, contractors, or other individuals—who interact with your CONNECT account. A unique identity is assigned to each user within the account, allowing them to:

  • Securely access resources

  • Perform tasks

  • Collaborate with others

After their creation by an administrator, a user can authenticate with the account using single sign-on.

Users play a central role in the platform's access management. Users can be added to groups for easier management. User access—the service instances, resources, and actions available to them within the account—is controlled by role assignments applied directly to the user or to groups that the user is included in. These role assignments provide access to the tools and resources that the user needs while maintaining security and compliance.