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CONNECT EAP

Deployment status

  • Last UpdatedAug 14, 2026
  • 1 minute read

Each service or application instance has a deployment status that indicates its current state. Statuses include:

  • Active: The instance is active and available.

  • Creating: The instance is being created.

  • Create failed: The creation of the instance failed. For help with instances that are in a failed state, contact AVEVA support.

  • Deleting: The instance is being deleted.

  • Deleted: The instance is successfully deleted and no longer available, but can be recovered prior to purge by contacting AVEVA support. A deleted instance is purged after 30 days and cannot be recovered.

  • Delete failed: The deletion of the instance failed. For help with instances that are in a failed state, contact AVEVA support.

  • Purging: The instance is being purged. Purged instances cannot be recovered.

  • Purge failed: The purge of the instance failed. For help with instances that are in a failed state, contact AVEVA support.

  • Locking: The instance is being locked.

  • Locked: The instance is locked due to an issue such as non-payment. You can see and access the instance but cannot make any changes. For help with instances that are locked, contact AVEVA support.

  • Resuming: The instance is resuming following resolution of a Locked state.

    Note: Instances in a transitive state—statuses that end with ing—may remain in this state up to an hour.