Update profile information

You can update the following details of your profile:

• First name

• Last name

• Company name

• Local office addresses 1 and 2

• Postal code

• Country

• State

You can update your multifactor authentication status on the Security tab. For more information, see Update your multifactor authentication status.

Note: Though your username is part of your profile, it cannot be updated. Further, the profile information is not accessible and cannot be updated if you are a federated user (that is, if your organization has opted for Corporate Sign-in or has delegated the authentication of users to a third-party).

To update your profile information:

1. Sign in to CONNECT.

2. On any page in CONNECT, select the profile icon.

3. On the My AVEVA Profile page, edit the fields according to your requirement, and select Save.

   A message is displayed that the profile has been updated successfully. All updated profiles are checked for compliance with AVEVA's corporate policies. If your profile is still compliant, you can continue to work with CONNECT. Else, a message that your profile is pending approval is displayed and you will be signed out after 60 seconds. In such cases, contact your AVEVA representative for assistance.

   Note: If you are a user with multiple user identities, the option Sign in with a different user ID is available if your current user profile is pending approval. Select the option to sign in using a different CONNECT user ID.