Update your multifactor authentication status

You can update your multifactor authentication (MFA) status once you have signed in to CONNECT.

Note: If you have not registered an MFA device, you should register one at the first opportunity. Opting out of multifactor authentication weakens the security of your CONNECT account and it is not recommended. In addition, some accounts mandate the use of MFA and you are not able to access them without a registered device.

To update your multifactor authentication status:

1. Sign in to CONNECT.

2. Select the profile icon from the CONNECT app bar, followed by My Profile.

3. On the Security tab of the My Profile page, enable or delete an MFA device:

   • Enable MFA: When selected, you must register an MFA device the next time you sign in to CONNECT. See Enable multifactor authentication for more information.

   • Delete MFA device: If you have an active multifactor authentication device, select Delete to remove it, followed by Delete again in the confirmation window.

     After you have deleted a multifactor authentication device you can register the device again, add a new device, or opt out the next time you sign in (not recommended).

     Note: When you delete an MFA device you will receive an email to confirm that the device has been deleted, if you believe you have received this email in error, contact support.