Work with communities

A community is associated with two types of accounts:

• Owner account: Users with the Communities Administrator role are responsible for managing the community their account participates in. Their activities depend on the status of the account in the community. A Communities Administrator can:

  • Create and manage the community

  • Send invites to other accounts to join the community

  • Confirm an invitation to a community

  • Share services into a community

  • Receive email notifications about the community

    Note: Some services do not support communities. The service dropdown list shows the services that are enabled in the account and support communities. Currently, only the Unified Engineering Spectrum service supports communities.

• Invited account: The Communities Administrator in the invited account receives a notification to join a community. When the owner account confirms their acceptance, they receive access to the shared service.

  • Communities Administrators of an invited account can assign shared services to a folder.

  • Administrators of an invited account can grant its users access to shared services.

    Note: The invited account must subscribe to a service to view and access it through a community. In the Services catalog, invited account users can view the general services, which they can subscribe and access.

Process flow

A Communities Administrator can send an invitation to an account to be part of the community. This is a three-way handshake as follows:

• A Communities Administrator in the owner account invites an account using their account ID.

• An Communities Administrator from the invited account accepts the invitation.

• The Communities Administrator in the owner account is notified of the acceptance, checks that the acceptance is from the account they are expecting, and confirms the invitation.

The following diagram shows the process flow diagram of communities: