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CONNECT

View role assignments

  • Last UpdatedNov 28, 2025
  • 3 minute read

To view the list of role assignments for your account:

  1. Select User Management from the navigation rail.

  2. Select the Roles option.

  3. The list of roles for your account are displayed.

    Note: The list is filtered based on what you type in the Filter by service, Filter by folder and Filter by group boxes. You can also select the required service, folder, or group by selecting the box and choosing from the list.

Role assignment information

The following information about the role assignments is displayed:

  • Type – Whether account role or service role

  • Role

  • Service

  • Folder

  • Group

  • User

  • Resources - Specific to the service the role is assigned to. Lists the assets or resources that the role has access to. An empty cell indicates that the role is not associated with any resource. A red exclamation indicates that some information about the role is missing. Point to the icon to see what is missing.

    You can use the Edit option for a role assignment to edit the assets or resources that the role can access.

CONNECT provides the following roles by default:

CONNECT Role

Description

Available Site Navigation Menu Options

Access Level

Account Administrator

Customer employee who manages their account.

An initial administrator is created (and assigned this role) when the customer account is set up, who can then go on to add other administrators.

Can edit all data that can be configured by the customer, such as account logo, users/groups/roles, folders and so on.

  • Home

  • Folder management (if enabled)

  • User management

  • Flex credits (if enabled)

  • Services catalog

  • Reports

  • Audit

  • Integrations

  • Settings

  • Manage users, groups, and roles

  • Manage folders (if enabled)

  • Subscribe to services (General release)

  • Monitor credits usage (if enabled)

  • Set account logo

  • View reports and audit log

  • Manage access tokens and applications

  • Create and manage service applications (if enabled)

Account Administrator (Read only)

Can view all the data an Account Administrator has access to, but cannot create, modify or delete any data.

  • Home

  • Folder management (if enabled)

  • User management

  • Flex credits (if enabled)

  • Services catalog

  • Reports

  • Audit

  • Integrations

  • Settings

  • View users, groups, and roles

  • View folders (if enabled)

  • View service subscriptions (General release)

  • View credits usage (if enabled)

  • View reports and audit log

  • View access tokens and applications

  • View service applications

Communities Administrator

Customer employee who can:

  • Create and manage a community

  • Send invitations to other accounts to join a community

  • Accept invitations to a community

  • Share services into a community

    Important: Using communities involves collaboration across accounts, including the sharing of potentially sensitive data. Ensure that the services and data you share are suitable, and familiarize yourself with this documentation before using the feature.

  • Home

  • Folder management (if enabled)

  • Communities

  • Manage communities

  • Manage shared services

Account Authorized Officer

Customer employee authorized to purchase services.

In CONNECT, they can enable services.

  • Home

  • Flex credits (if enabled)

  • Services catalog

  • Reports

  • Subscribe to services (General release)

  • Monitor credits usage (if enabled)

  • View reports

User Manager

Customer employee authorized to manage users and assign roles and groups to users.

  • CONNECT User management

  • Manage users, groups and roles

Report Viewer

Customer employee authorized to view reports and audit logs

  • Home

  • Reports

  • Audit

  • View reports

  • View audit logs

Application Manager

Customer employee who manages custom applications that interact with CONNECT.

  • Integrations

  • Manage applications

SCIM

Applicable only to account access tokens; Unlike other roles, this role cannot be applied to a user.

-

  • Manage users and groups through the SCIM API

AVEVA Support Officer

An AVEVA employee who needs to access an account for performing support activities.

The role is granted to an AVEVA Support employee after being approved by the customer.

View-only access to the following menu options:

  • Home

  • Flex credits (if enabled)

  • Services catalog

  • Reports

  • Audit

  • Integrations

  • Settings

  • Read-only access to an account

  • No access to User management and Folder management

Note: Users granted the User Manager role can assign any other role to themselves, including the Account Administrator role. Such action would be traceable via the audit logs. Please use caution when granting the User Manager role.

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