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CONNECT

Create a community

  • Last UpdatedMar 04, 2025
  • 2 minute read

Before creating a community, an administrator in a group must have the Communities Administrator role. A Communities Administrator can create a community to facilitate other accounts to collaborate with the owner account.

Note: An Account Administrator cannot interact with a community, only a user with Communities Administrator role in an account can create and interact with a community.

The Communities Administrator role can be assigned at the user or the group level. Using groups is the most efficient way to manage roles, and in the following image a group named Communities Administrators has been created to assign the Communities Administrator role to relevant users.

A CONNECT group named Communities Administrators featuring an account with the Communities Administrator role.

Once a group has been created, add users and assign the Communities Administrator role to that group. For more information on assigning roles and managing users, see User management.

To create a community:

  1. From the Community tab, click Create Community.

    The Create community pane open, including an example community named Test_Techpubs.

  2. Fill in the Community name and Description details and press Save.

    A community is created by the account:

    • The crown icon indicates that this account owns the community.

    • An email is sent to all the Communities Administrators informing that a new community has been created.

  3. The Edit details tab enables you to edit the details of the community.

  4. The Delete community tab enables you to delete the community.

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