Create a community
- Last UpdatedMar 04, 2025
- 2 minute read
Before creating a community, an administrator in a group must have the Communities Administrator role. A Communities Administrator can create a community to facilitate other accounts to collaborate with the owner account.
Note: An Account Administrator cannot interact with a community, only a user with Communities Administrator role in an account can create and interact with a community.
The Communities Administrator role can be assigned at the user or the group level. Using groups is the most efficient way to manage roles, and in the following image a group named Communities Administrators has been created to assign the Communities Administrator role to relevant users.

Once a group has been created, add users and assign the Communities Administrator role to that group. For more information on assigning roles and managing users, see User management.
To create a community:
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From the Community tab, click Create Community.

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Fill in the Community name and Description details and press Save.
A community is created by the account:
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The crown
icon indicates that this account owns the community.
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An email is sent to all the Communities Administrators informing that a new community has been created.
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The Edit details tab enables you to edit the details of the community.
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The Delete community tab enables you to delete the community.